Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,333 Reviews)
Open Ratings Snapshot
Rating breakdown 18,333 reviews
5 Stars
16,010
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Amazing phone!
on June 29, 2026
Posted by: ErickArroyo
[This review was collected as part of a promotion.] I have had Samsung phones since the S4 came out. This is by far one of my favorite phones ever! Since, I got the phone I have been super amazed by how much it offers. The AI tech on it is amazing, especially when an unknown number calls it tells you what they want before it hits your call log. As well it displays it on the screen, or if you use the voice recorder on the call AI then gives you the written portion of what was said. Not to mention the privacy screen already on it has come in handy a lot. Now noise people can't see what I don't want them too see. Like my notifications, my calls coming in or out, my banking apps, or whatever. I even love the super fast charging can charge my phone extremely faster the other phones models I had. I love it and can't wait to see what Samsung comes out with next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best galaxy yet
on June 29, 2026
Posted by: JayT1983
[This review was collected as part of a promotion.] I love my samsung phones. They get better every year. I have the s26 ultra and it's my favorite phone yet. Im so glad they went back to a flat display. Camera is great. Display is great like always. Battery is good. I have always struggled to get through a day but the faster charging is awesome so it's not a big deal. Great phone with lots of features. Built in gemeni is very useful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on June 29, 2026
Posted by: Wild1nc20001
[This review was collected as part of a promotion.] No need for a laptop, camera, phone with this device, it has it all with lots of speed and memory.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great phone
on June 29, 2026
Posted by: Darklord
[This review was collected as part of a promotion.] Samsung has done it again, now i dont have to worry about getting a privacy screen protector with the privacy screen bulit in .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 29, 2026
Posted by: TrueEra
[This review was collected as part of a promotion.] Galaxy Ai is a gsme changer in this phone... copying and pasting from any screen is extremely easy. The camera stability is incredible . The privacy screen mode makes it incredible for nosey people near you or to protect client information. The little gaming I've gotten to try is next level thanks to the latest snap dragon chip. And super fast charging 3.0/wireless charging 2.0 along with already top notch battery capability is amazing. Samsung knocked this one out of the park
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still a powerhouse to put others ti shame
on June 29, 2026
Posted by: Elliott9978
[This review was collected as part of a promotion.] The new Samsung s26 Ultra powered by Samsung Galaxy AI is an amazing Powerhouse device. As somebody who does multiple platforms whether it be photos music business social media, this phone keeps going and never backs down!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clean and flows well. Very light and easy to carry
on June 29, 2026
Posted by: Kamarius
[This review was collected as part of a promotion.] I dont neccesarily like the ai is lags sometime and dont necsesarily understands me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on June 29, 2026
Posted by: Musclehead
[This review was collected as part of a promotion.] I've been all-in on Samsung for years, and this is the best phone I've owned. I run a business and bounce between the gym floor, equipment repairs, and chasing twins at home, so my phone takes a beating and keeps up with everything. Battery easily lasts a full day, the display is gorgeous even in bright Florida sun, and the camera captures my kids and our cruises in stunning detail.
Galaxy AI has honestly changed how I use it. Circle to Search lets me look up a part or product without leaving what I'm doing. Live Translate came in clutch on a recent cruise. And the photo editing tools clean up my shots in seconds — wiping background distractions out of family pics is almost too easy.
Between Samsung Health tracking my sleep and workouts, the seamless connection with my other Samsung devices, and AI features that actually save me time, this thing fits my life perfectly. Fast, reliable, and built to last. Can't recommend it enough.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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