Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,280 Reviews)
Open Ratings Snapshot
Rating breakdown 18,280 reviews
5 Stars
15,964
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
62%of customers recommend this product. 
(
104 out of 167
)
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Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This phone has very good features and colors
on October 26, 2026
Posted by: LoveGnusMas
[This review was collected as part of a promotion.] I chose Samsung galaxy 26, because is my brand to go. When is time for an upgrade I look the competitive brands and I just keep getting back to Samsung without questions. Streaming music or shows is very convenient specially when I'm traveling. For work I have a company phone from a competitive brand that is not very friendly with many work platforms, so I use my personal device for a lot work related.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 27, 2026
Hi LoveGnusMas, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We love hearing how happy you are with the usage of your new device, and that you are able to get all of your needs and wants taken care of with your phone. We have shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on October 26, 2026
Posted by: Samantha
[This review was collected as part of a promotion.] I chose my Samsung phone for the amazing quality every time. All my S series phones have been amazing and I'm loving my new phone with all the amazing features included like a built in privacy screen.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 27, 2026
Hey there Samantha, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your upgrade to this new device with all of the enhanced and new features like the Privacy Display. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely great phone. Flawless
on October 26, 2026
Posted by: DemonicBanshee
[This review was collected as part of a promotion.] I chose s26 ultra because I have long love samsung phones. Used to have a s22 ultra. I use my phone for warehouse productivity and personal as well. Can speak enough how everything works well.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 27, 2026
Hey DemonicBanshee, thank you for your feedback on your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how happy you are with the upgrade to your new device, and that it has been so reliable for all of your work and personal needs. We have shared a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is for everything!
on October 26, 2026
Posted by: Elizagro14
[This review was collected as part of a promotion.] I chose this phone because I knew it was a great model and that it would never let me down. I really like the camera, the lightness of the screen, and speaking of the screen, especially the privacy screen where I can choose which screen I want, whether it's private or not. I also really like that I have plenty of storage space, so I can download several games and apps that I like, and none of them freeze while I'm playing.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 26, 2026
Hi there Elizagro14, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are finding your device to so wonderfully align to your expectations, and that youar e enjoying your gaming every day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra has everything
on October 26, 2026
Posted by: SpiSea
[This review was collected as part of a promotion.] I chose the galaxy S26 Ultra because when I heard all innovation and nwe function that it has, I couldn't resist not buy it. And this was an excelente decision I ever made.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 26, 2026
Hi there SpiSea, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. e are thrilled to hear how pleased you are with the innovative features and capabilities of your new device, and that you have no regrets with your device. We have provided links to resources to help you explore all of the capabilities of your device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S-pen notes
on October 25, 2026
Posted by: Andsky27
[This review was collected as part of a promotion.] I chose Samsung for years because of continous improvement of their products. My favorite feature is the ease of access for note taking via s pen even without unlocking the phone! No frills no drama just pure functionality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful Performance Premium Features in 1
on October 24, 2026
Posted by: theredheadtoldyouso
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a powerful, reliable smartphone with premium features and excellent performance. Overall, I am impressed with its sleek design, vibrant display, and smooth operation. The camera system offers great potential for capturing detailed photos and videos, while the large screen makes watching videos, browsing the internet, and multitasking enjoyable. I also appreciate the advanced features and customization options that make it easy to personalize the phone to my needs. Overall, the Galaxy S26 Ultra is an impressive device that combines performance, versatility, and modern technology into one smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone! ★★★★★
on October 24, 2026
Posted by: Sayeedi
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra delivers smooth performance, a stunning display, and impressive camera quality. Its premium design and useful features make it a great all-around phone. Excellent choice for anyone looking for a high-end upgrade!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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