Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,281 Reviews)
Open Ratings Snapshot
Rating breakdown 18,281 reviews
5 Stars
15,965
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
A Worthy 3-Year Upgrade
on October 8, 2026
Posted by: DogGalaxy55
[This review was collected as part of a promotion.] I chose Samsung Galaxy S26 Ultra as a timely and substantial upgrade, sticking strictly to my 3-year cycle since previously owning the S23 Ultra. Upgrading every three years rather than every year ensures you actually feel the difference, and the S26 Ultra really feels like a complete change.
The shape was the first difference for me, and it caught me by surprise on how it feels in my hand and how much more natural it feels than the previous phone. Softening up those sharp corners makes a massive difference, so holding it during the day feels way more comfortable.
I really liked how the stylus was retained and allowed me to use notes as before, making quick jottings seamless. However, I was surprised that its functionality to be used as a clicker for taking photos was removed. I used that remote shutter feature all the time, so losing it was the only downgrade that was a bit disappointing.
That said, functionality wise, the phone is exceptional. The processing speed made me think this phone is capable of more, handling heavy apps effortlessly. The battery life was also noticeably longer, which I appreciated very much, easily getting me through full days. Overall, it is a great upgrade.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's great
on October 8, 2026
Posted by: Tetsuperfluffy
[This review was collected as part of a promotion.] Liking the phone alot it's thescreen resolution is great love the privacy feature only missing is the pencil features the older phone had but other than that enjoy the camera end many features from the new model
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!!
on October 8, 2026
Posted by: Bigtim719
[This review was collected as part of a promotion.] Of all the Samsung devices that I have I chose the 26 Ultra to review because I feel it is the best phone that I have owned. Between the camera and AI features it delivers the best performance of any phone that I have owned. Let's not forget to mention the awesome battery. It allows me tu use my phone most times for 16 hours before needing to be charged. If I do need to charge it, about 30 minutes and I am good to go for the rest of the day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on October 8, 2026
Posted by: Argonbluelobo
[This review was collected as part of a promotion.] I chose the S26 ultra cause I loved my Galaxy Note series phone and it reminded me of my Note. Very fast phone and very easy to navigate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on October 8, 2026
Posted by: KraftyK808
[This review was collected as part of a promotion.] I chose the S26 Ultra since I've had the previous Ultra phones before and it works amazingly. The whole Ultra line is great and I would happily stick with the Ultra series moving forward.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest phone ever s26 ultra
on October 8, 2026
Posted by: Hoarypuffleg
[This review was collected as part of a promotion.] I chose this phone because I have been using the s series phone for several years now and now that the s26 ultra is here it is the best phone ever. The camera is my favorite part, I love taking photos and its editing options are top notch and the zoom is amazing. Thank you for this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Samsung Review
on October 8, 2026
Posted by: Review
[This review was collected as part of a promotion.] This phone that ive had is very nice and useful and the use of a pen is nice to have for a phone and makes it feel like a Nintendo ds and I love that feature . This phone has a great size and screen to fit my liking and battery life is pretty good on it it can last you the whole day
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy yet
on October 8, 2026
Posted by: Blowenmymind75
[This review was collected as part of a promotion.] I chose the S26 ultra, because I like the style and functionality of the device. Ive has samsung since the S11 and they keep getting better. No rotten apples in any of their phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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