Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,305 Reviews)
Rating breakdown 18,305 reviews
5 Stars
15,985
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
The AI features are next level.
on August 17, 2026
Posted by: Recon4761
[This review was collected as part of a promotion.] Samsung S26 Ultra is hands down the best phone I've ever owned. The AI features are next level. They help me create videos, edit images, and communicate faster than ever. The processor is lightning quick and works perfectly in sync with the AI tools. It's like having a personal assistant in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, everything you need on the go.
on August 17, 2026
Posted by: Woodrow60
[This review was collected as part of a promotion.] I choose the S26 ultra which has many features necessary to work on the go, large screen, great battery life, fast recharge times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is one of the best companies
on August 17, 2026
Posted by: jaga198777
[This review was collected as part of a promotion.] I've been a long-time user, sleek design and simple menu.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the stylus
on August 17, 2026
Posted by: Jack12
[This review was collected as part of a promotion.] I love the stylus feature, the purple color and the great AI features. The features are user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is great
on August 17, 2026
Posted by: Arirang
[This review was collected as part of a promotion.] I chose this device because I had a 23ultra before and I loved the camera on it. So I figured the camera would be jus as good. I got this new device right before a concert. It wasn't bad but wasn't that great either. I still like my 26 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra review
on August 17, 2026
Posted by: CokeCherry
[This review was collected as part of a promotion.] I choose to write this review based on what I've experienced. The phone is not bad overall. I have had the pen pop out on small drops. The camera is also pretty good. Im unsure how I feel about the Ai integration as well as the daily pop-ups for event in the morning
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on August 17, 2026
Posted by: Mai2000
[This review was collected as part of a promotion.] I chose to upgrade from the S25 Ultra as soon as the S26 came out mostly due to the changes is design and the privacy screen. I was not disappointed- the S26 ultra is an incredible peice of engineering. I have the light blue color and it looks sleek with the cameras on the side. The performance is truly impeccable. 10/10. I have nothing bad to say about the software, AI features, the beautiful screen, or the incredible camera.
Now the downfall of this phone for me personally is it's weight. While much lighter than it's predecessor which I had the same issue with- this phone is still too big for my hands. Holding or for prolonged periods of time such as while typing or talking on the phone actually hurts my hand and fingers. Over time, I found myself using the phone stand and galaxy buds much more than ever holding the device. The other issue is that for me personally the phone does not fit into my smaller purses or pockets. Running with it is uncomfortable, so is working out or even carrying in the back jean pocket. It's just not built for an active lifestyle. It's a brick, sorry.
Finally, the S pen. What happened, Samsung? I had the Note series. The pens used to do stuff. Now, it's useless. I can't even flip pages or point. It's such a shame. Also, the older galaxy phones used to light up. Now, there's nothing.
For these reasons, I will be switching to the Z flip 8. Yes it's not a flagship, but at least it's innovative, fun, light, and not a brick.
For these reasons, I will be switching to the Z flip 8. Yes it's not a flagship, but at least it's innovative, fun, light, and not a brick.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
“I’m Glad I Chose the Galaxy S26 Ultra!”
on August 17, 2026
Posted by: Elwedo
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra, and so far I’m really happy with my choice. The phone feels fast, smooth, and powerful, and the camera quality is seriously impressive. The display looks amazing, and there’s plenty of performance for everyday use, gaming, taking pictures, and everything else I throw at it.
What really made me choose the S26 Ultra was having a phone that can do a little bit of everything without feeling like I’m settling. It’s definitely a bigger phone, but I actually like the size.
Overall, I’m glad I chose the Galaxy S26 Ultra. It’s a premium phone, but for me, it’s worth it. 📱🔥
Value
5
Written by a customer while visiting Samsung US