Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,281 Reviews)
Open Ratings Snapshot
Rating breakdown 18,281 reviews
5 Stars
15,965
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
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Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
The reason I chose Samsung galaxy s 26 Ultra
on October 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Samsung galaxy s26 ultra because of its rugged design I have dropped the phone several times and it has not had a scratch. The reliability of the phone is one of the best features of mn this phone model that people do not talk enough about. Also the ease of navigating between apps is second to none and with the new AI features available it makes it very easy to write and send emails texts and regular correspondence for work school or social interactions. The stylus is great to use when I would rather write than type and it has a great power saving features that keep the phone going all day. I was concerned about the battery life and how much I would be able to use the phone continuously but Samsung has done a great job keeping the power going while having great unobtrusive power saving features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent wifi Camera, sound quality
on October 12, 2026
Posted by: ThickJames74
[This review was collected as part of a promotion.] I purchased this phone due to a theft of My previously owned S24 Ultra. The Build quality is very strong and durable. I believe this is my 4th or 5th Samsung S series family for phones. I chose to purchase another S ultra phone and I opted for the S 26 Ultra because My last phone, the S 24 Ultra I was really impressed with how durable the build quality was in this line of phones.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, responsive and a great everyday phone
on October 12, 2026
Posted by: SOR888
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a powerful phone that could handle everything I use throughout the day without slowing me down. The performance has been excellent, apps open quickly, multitasking is smooth, and the display looks fantastic. I’ve especially noticed how responsive it feels when using apps that I depend on every day. The camera quality is also impressive, and overall the phone feels like a true flagship device. I’ve been very happy with my choice and would definitely recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on October 12, 2026
Posted by: Miminae
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra for the large display and the amazing camera. Both are great and the pictures turn out at a professional quality if you know how to do it. I also love how it's lightweight, easy to use and customizable!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgraded from Galazy S22 Ultra to Galaxy S26 Ultra
on October 12, 2026
Posted by: Lonnster
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a newer version of the S22 I already owned. That's exactly what I got. I have only had it 2 days so don't notice too many new features, but it seems to be a little faster. I found I needed a new case because of the different camera lens configuration.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Since getting this phone. I like all the features
on October 12, 2026
Posted by: Nikki76
[This review was collected as part of a promotion.] I chose in to my review my new s26 device. I use it for everything, my every day life. My s26 is my personal assistant for my busy life on the go. Thank you Samsung for making my busy every day, time consuming life easier, Organize, and more efficient.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I chose the samsung galaxy s26 ultra
on October 12, 2026
Posted by: Izaiahartncc
[This review was collected as part of a promotion.] I chose the samsung galaxy s26 because its such a good product for what i need if i had to critique it i'd say it could use a smaller screen and more protection. I like that the twenty five had titanium and other than that. I really do like it
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 13, 2026
Hello Izaiahartncc, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. The change from titanium to the armor aluminum helps the device feel more lightweight in your hand during use, and maintain the optimal temperature of your device during more heavy usage. We have provided a link to the Samsung Support Team to help you explore protective accessories to help provide the peace of mind you may be seeking. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I choose to review this product because its the be
on October 12, 2026
Posted by: SilverFox85
[This review was collected as part of a promotion.] I originally use the Samsung S series for gaming and videos and the snapdragon chip is beyond excellent for what I play I recommend this phone to anyone who wants to experience the best phone EVER made thank you and by the way I won this phone too and previously had a Z fold 6 which I love as well and would recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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