Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,281 Reviews)
Rating breakdown 18,281 reviews
5 Stars
15,965
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
104 out of
166)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Great user friendly experience
on October 13, 2026
Posted by: Mike74
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra becase of the easy to use interface. There are so many new features in the software included when you get one.
I have been a loyal samsung user for about 9 years. Last year i thought i would try a Google pixel 10 pro to see how it compares to the s series phones from Samsung. That was a huge mistake. I switched back very quickly.
The s26 ultra can handle hours of long gaming, watching videos and many more fun uses. It does not get over-heated like other flagship phones.
It is easy to transfer all your data between old and the new device.
Hope this helps you make the smart choice and choose the s26 ultra like i did. You won't be disappointed.
Value
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey Mike74, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying your upgrade to this device, and that you are loving how easy it is to use for your gaming, streaming, and other hobbies. We have provided a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from the Galaxy S23
on October 13, 2026
Posted by: Retired
[This review was collected as part of a promotion.] "I chose" to upgrade to the S26 Ultra after reading reviews on the internet. I am pleased. The funtions of the camera alone is worth it. My pictures and videos come out amazing. I also started using AI Gemini. A game changer to figure out the thousands of phone features. I love playing youtube videos while doing cardio at the gym.
Value
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey Retired, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how thrilled you have been with the usage and capabilities of your device. We have provided a link to the full manual to help you further explore and customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love everything about this phone
on October 13, 2026
Posted by: Sabiebabie
[This review was collected as part of a promotion.] This phone is nothing short of spectacular. I absolutely love all of the features. I especially love the stylus, and the camera I switched up from an s twenty 22 the s and I could not be more elated with the phone quality. The battery life, every single thing. The speaker volume, everything is great about this phone!!!!
Value
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey Sabiebabie, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how amazed you have been with the amazing features and capabilities of your device, and that you are enjoying the usage of the S Pen. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on October 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone I chose relates greatly to how I use its features. The camera on the S26 Ultra is fantastic! I take a lot if photos for work and the quality of the camera is unbeatable. I would highly recommend you get one for yourself, you will not be disappointed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26 Ultra
on October 13, 2026
Posted by: Brandy
[This review was collected as part of a promotion.] I chose this phone because I love photography and pictures are great still figuring out some stuff though. But dropping phone messed it up pretty bad and updating phone has been like getting hacked
Value
4
Response from Samsung USBy R&R Team, October 13, 2026
Hey Brandy, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the overall usage of your device, especially the camera. We have provided a link to the complete manual to help you fully explore your device, and customize the settings including your updates. We have also provided a link to the Samsung Support Team to assist you with any frustrations you may be experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Faster and Stronger!
on October 13, 2026
Posted by: Etechbaby
[This review was collected as part of a promotion.] I chose the S26 Ultra for faster processing and it did not dissapoint!
With all the new processors it can keep up with multiple high performing tasks at the same time, especially Gaming and Streaming!
Not to mention battery life isn't as heavily affected by the demanding performance.
Another feature I've grown to appreciate is 2 new built in features: Privacy Display and Camera Horizontal Lock!
Privacy display changes the tint of the screen itself so it can mimic all those dark screen protectors, with an additional option to further protect your privacy in public!
As for Camera Horizontal Lock, it comes in whenever you start your record a video on your camera app, essentially making it so even if you flip, shift, turn, toss, etc the camera will **mostly** stay upright.
All these features come together to give an overall faster and better experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 is The Ultra!
on October 13, 2026
Posted by: N4TALIE
[This review was collected as part of a promotion.] "I CHOSE" the Samsung s26 ultra for its larger screen and of course the Stylus feature, that's my favorite by far.
I use it often when I use the coloring app, make daily notes on the go, and for my camera app to take pics!! That's probably one of the best features, using the Stylus to hit the photo button from afar and for editing photos as well.
Honestly,, this phone has so much to offer I bet I'll never learn it all,, or even half of the features!! I enjoy the quickness, never having to wait for anything to load.
I also play online casino games and they always load quickly with my battery lasting longer than any phone or tablet I've had.
I love all the options the phone has for your notifications and ringer as well.
Like I said the S26 ULTRA has it all with plenty of storage to handle everything you need in today's fast paced world. I also bought the newest Samsung watch to connect with my s26 ultra that's been so handy when I'm too busy to be handling my phone. The features on that is amazing too!!
I use mine working for Lyft everyday , I also love that I can connect it to my car and use the Android Auto, makes everything hands free while driving and working!! For me that's A MUST!!
THANKS FOR THE AMAZING PHONE , WATCHES AND TABLET SAMSUNG!!!
I use it often when I use the coloring app, make daily notes on the go, and for my camera app to take pics!! That's probably one of the best features, using the Stylus to hit the photo button from afar and for editing photos as well.
Honestly,, this phone has so much to offer I bet I'll never learn it all,, or even half of the features!! I enjoy the quickness, never having to wait for anything to load.
I also play online casino games and they always load quickly with my battery lasting longer than any phone or tablet I've had.
I love all the options the phone has for your notifications and ringer as well.
Like I said the S26 ULTRA has it all with plenty of storage to handle everything you need in today's fast paced world. I also bought the newest Samsung watch to connect with my s26 ultra that's been so handy when I'm too busy to be handling my phone. The features on that is amazing too!!
I use mine working for Lyft everyday , I also love that I can connect it to my car and use the Android Auto, makes everything hands free while driving and working!! For me that's A MUST!!
THANKS FOR THE AMAZING PHONE , WATCHES AND TABLET SAMSUNG!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Phone in the World
on October 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra and couldn't be happier. It's perfect for any situation. It has DeX mod, a great screen, privacy screem, and a very thin design. The cameras, S Pen, and speakers are excellent. And the durable material has survived many drops. The white color is stunning.
For future improvements, though, I'd love to see a built-in MagSafe to clear the camera bump and a slightly larger battery for all-day power.
Value
5
Written by a customer while visiting Samsung US