Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,304 Reviews)
Rating breakdown 18,304 reviews
5 Stars
15,984
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
great screen, camera is great some issues w/focus
on August 27, 2026
Posted by: Chamuco
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26 because it has a very good size screen, very nice camera, I love that Samsung Dex and it works when projecting to other screens not only as a computer but also when you sing streaming which additionally lets me do playback at a higher speed. I love the stylus although I'm not using it as much as I probably could
Value
4
Response from Samsung USBy R&R Team, August 28, 2026
Hey there Chamuco, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to help you capture the best possible photos and videos with your device. We have also shared a link to the Samsung Support Team to assist you if you continue to experience frustrations with your camera, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S26 Ultra
on August 27, 2026
Posted by: Hollyberry
[This review was collected as part of a promotion.] I chose the S26 Ultra cause I wanted a better camera and this phone does not disappoint. I can zoom in much further without it getting blurry. I also really love the S pen, I had to sign a document and having the pen was a major game changer. I also use the AI to remove words from photos that I screenshot. I love this phone! My husband also liked it so much he upgraded to an S26 Ultra too!
Value
5
Response from Samsung USBy R&R Team, August 28, 2026
Hey Hollyberry, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are loving your new device, and that camera and S Pen have been such standout features for you every day. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra amazing features
on August 27, 2026
Posted by: Mommafexy
[This review was collected as part of a promotion.] I chose the S26 ultra, going from S24+, this time as I use signatures a lot. This is great to have the s-pen right in phone.
The privacy display is a great feature you can turn on or off.
The AI features are great. Especially fun on photos. Remove items, change colors, edit backgrounds possibilities are endless.
AI even cleaned up an old resume for fun. This is just endless.
Battery seems pretty good as well.
There are no regrets on the purchase what so ever.
You will love it!
The privacy display is a great feature you can turn on or off.
The AI features are great. Especially fun on photos. Remove items, change colors, edit backgrounds possibilities are endless.
AI even cleaned up an old resume for fun. This is just endless.
Battery seems pretty good as well.
There are no regrets on the purchase what so ever.
You will love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE This Phone!
on August 27, 2026
Posted by: Lynbee
[This review was collected as part of a promotion.] At first I was hesitant to buy this phone as the dimensions seemed "huge" in comparison to my S21. But, I took the chance. I chose this phone for its camera features and I am so pleased that I did. Overall, there is a learning curve to using this phone and its many features. But, it is the astrophotography that is fabulous. I live in a "black sky area" and have almost "lost my mind" taking pictures of our Milky Way galaxy. OMG! The raw format is amazing and I'm still learning. The size and features are perfect!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung 26 ultra, especially the pen.
on August 27, 2026
Posted by: Fryebaby92
[This review was collected as part of a promotion.] I chose this phone it let's u be artistic even if u are a beginner, it will teach all the way to expert level. I love how indestructible this phone is. It also allows me to save all my passwords to every app using a pin, fingerprint or face, so not so easy hacked. I've never had a phone with this much storage, also the pictures 📸 this phone takes amazing pictures, u can even download app to help turn backgrounds into something else or erase what ever you don't like. The filters are amazing 👏 and u get points in so many things. I loving having my wallet all in one place. U can hook it up to pretty much anything TV, Car and other port. These phones are the real deal. My daughter had a I-phone and ended up getting the same phone has i have she loved it so much. Literally everything u could imagine a phone to be, this phone is so much more. I love my phone and I would chose this everytime! ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It continues to live up to its name
on August 27, 2026
Posted by: Dustin
[This review was collected as part of a promotion.] I choose the s26 Ultra The overall performance is incredibly smooth, and the display is stunningly bright and sharp. I chose this device because I needed a reliable upgrade, and it has easily met all my expectations. The camera quality is exceptional, capturing crisp details even in low-light environments, and the battery life easily gets me through a full day of heavy use. It feels premium in the hand and is highly responsive across all apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera
on August 27, 2026
Posted by: WhamBamCO
[This review was collected as part of a promotion.] I am a big fan of taking pictures. Thats why I am so glad to have the fan cam. I can follow my kids in videos so much better😌.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A small jump into a big surprise
on August 27, 2026
Posted by: Eat4alivin
[This review was collected as part of a promotion.] I had a galaxy s23 ultra from release clear until late summer 2026, and when it accidently broke i chose to upgrade. My experience with that S26 ultra has been extremely streamline, intuitive and responsive. I'll be exploring the broader sumsung device ecosystem next, but the functionality between this phone and my smart watch is seamless. I use this phone for everything like work, stream, fitness, and task managing. Over all I give this phone 5 out of 5 stars
Value
5
Written by a customer while visiting Samsung US