Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,304 Reviews)
Open Ratings Snapshot
Rating breakdown 18,304 reviews
5 Stars
15,984
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This product is using AI to its great potential
on August 29, 2026
Posted by: Fanofgalaxy805
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra because of the Amazing camera it has and the AI features that help me answer real questions day to day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent AI, convenient functions
on August 28, 2026
Posted by: WynwithCleon
[This review was collected as part of a promotion.] I chose the s26 ultra because of its excellent AI functionality, along with its sharp camera and excellent gadgets. The functions work smoothly for me, as the powerful chip allows for smooth gameplay. Using two applications on one screen is really convenient .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy s26 ultra!!!
on August 28, 2026
Posted by: Ericson2
[This review was collected as part of a promotion.] This phone really impressed me! I mean it! From the performance in gaming in my favorite games to the APV log video and the display with the privacy display honestly it's insane also the zoom quality is very insane too like there is so much quality I also love using the 24 mp mode with camera assistant! Overall this home is great and supper fast like faster than any phone I've tried and no slow downs! Also best cameras on any American phone I've tried as well! Lastly two day batter like I can get two full days with my usage like that's insane! I love your products Samsung! It is really better over here!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a very user friendly product.
on August 28, 2026
Posted by: Masonws
[This review was collected as part of a promotion.] I chose the s26 ultra because I was a fan of your note line up I came from a note 20 ultra and the key features I look for are a fast processor, good camera quality and practical everyday use. I am in construction but I am a computer wiz so I use my phone for a lot of research and any benefit I may gain from my computer experience along the way I wish samsung had a desk mode for their phones that would be cool. This phone is a large upgrade compared to the note 20 ultra and ive always been a fan I used to have a note 3 😁
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung galaxy s26 ultra is awesome.
on August 28, 2026
Posted by: Fashionbrewsthings
[This review was collected as part of a promotion.] I chose this device because I have always had a great experience with Samsung and I had the 22 ultra for years and was opposed so when the 16 ultra came out my phone was getting old and I needed a new one so I had to get the newest model and I am super opposed..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Left ios to come back to Samsung.
on August 28, 2026
Posted by: GalaxyLife4Ever
[This review was collected as part of a promotion.] After using IOS for several years I made the switch to the s26 ultra and it was the best decision I've ever made. The customization still awesome, the cameras are possibly the best I've ever used. The thermals are well tuned to where my phone does not get hit even under heavy use. The S Pen is a complete game changer and I use it faithfully everyday. Battery life speaks for itself as 8 can get 1 1/2 days of use before charging. I'm hooked for life. Thank you Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on August 28, 2026
Posted by: Wesley
[This review was collected as part of a promotion.] This is the best phone I have ever had. It is fast, smooth and bright. The picture quality doesn't get any better than this. There is not a better brand than Samsung, they never disappoint.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
s26 ultra is where its at
on August 28, 2026
Posted by: dinomiyte
[This review was collected as part of a promotion.] was denied getting the zfold 8 and decided to just try the 26 ultra and i am quite suprised at how it is. very smooth sleek and i love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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