Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,289 Reviews)
Rating breakdown 18,289 reviews
5 Stars
15,971
4 Stars
1,840
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Hot and short
on September 7, 2026
Posted by: UnapologeticallyMe
[This review was collected as part of a promotion.] I chose the S26 Ultra because it is the best Samsung has to offer, and I like all its features and the memory it provides. It's great for streaming movies and regular TV shows. I can even do my schoolwork on it if needed. The only problem I have with it is that it gets very hot. The battery life could be longer. I only charge my phone to 95% to preserve the battery; it seems that 5% makes a noticeable difference, even though it really shouldn't for such a great phone. Regarding the heat, I have had to put my phone down and let it rest for a while several times because I feared it might malfunction from overheating. Other than that, I think the phone is excellent; that's why I gave it four stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really great phone
on September 7, 2026
Posted by: BBeaz01
[This review was collected as part of a promotion.] After much research and comparing phones, I chose the galaxy S26 ultra for the more powerful processor and the privacy shield. I have never noticed a lag in device performance. The phone does everything I need it to do. My only negative is the volume of Samsung software on the device. I don't think it's necessary to reinvent the calendar, browser, wallet, etc... if I want an alternative, I'll search for and download one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great camera and very easy to use.
on September 7, 2026
Posted by: Catmandude
[This review was collected as part of a promotion.] I chose this phone because I like the features. The built privacy screen is amazing. The stylus pen is very handy as well. All in all it is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Helpful in my Everyday Life
on September 7, 2026
Posted by: Deyquan
[This review was collected as part of a promotion.] I chose the s26 Ultra from my history of using previous ultra devices. The call screens and scan features in the camera app are so help. I need receipts for work and it narrows them in a format that's great for expense report. The call screen helps because some of the sites I visit ask for a number and it help with blocking spam calls. I just love this phone and will continue to use the ultra lines of phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!
on September 7, 2026
Posted by: MzVeezybaby
[This review was collected as part of a promotion.] I chose this product because it's has a very clear camera. The lens is nice and it helps me with my job whenever I need to look up something important for different projects. I use it for schoom because there are different apps that are very beneficial. I enjoy the stylo because I like to write different notes and the phone saves it my drive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on September 7, 2026
Posted by: GregBirminghamHondaguy
[This review was collected as part of a promotion.] This is my 14th Samsung phone, and this S26 Ultra 1 terabyte is by far the best one I have owned. My job requires me to make multiple videos daily and my phone is my lifeline to my job. I upgraded last year for the extra storage and speed, and I am so glad I did. This phone has out preformed my expectations in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, bad cases
on September 7, 2026
Posted by: Hunter
[This review was collected as part of a promotion.] Fantastic phone. I have used galaxy s series phones since the S2 and have never had any bad experience. The customizability, play store, and options that each new phone has provided have been amazing. My only gripe with this phone is that it does not do well with cases that dont fully wrap around the phone. I have used 2 cases, both have an issue when it is in your pocket and the top corners will pop out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Glitchfest
on September 7, 2026
Posted by: Justamike
[This review was collected as part of a promotion.] The phone has been a glitch fest. Autocaps still hasn't been fixed. Hands free is a joke. Forget using this phone while driving. It's a train wreck.
Value
1
Response from Samsung USBy R&R Team, September 8, 2026
Hi Justamike, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the full manual for your device to help you adjust the keyboard settings of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further with any frustrations you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US