Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,281 Reviews)
Open Ratings Snapshot
Rating breakdown 18,281 reviews
5 Stars
15,965
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
PRIVACY FEATURE
on October 17, 2026
Posted by: ANDROIDME
[This review was collected as part of a promotion.] I chose the **Samsung Galaxy Ultra** because of its excellent built-in privacy features, which are especially useful when commuting on public transport. The AI assistant is another feature I enjoy, particularly when interacting with family members, as it adds a fun and convenient experience.
Other reasons for my choice include the premium design, attractive color options, and the practical placement of the volume and power buttons on one side for easy access.
The camera is impressive, and there are many additional features that make the phone stand out, although there are too many to go into detail about here.
Overall, the Samsung Galaxy Ultra is one of the best smartphones on the market. For me, it has been a worthwhile upgrade and definitely worth the purchase.
**Rating: ⭐⭐⭐⭐⭐**
A great device that combines style, performance, privacy, and innovative features in one package.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So many useful features
on October 17, 2026
Posted by: GenX71
[This review was collected as part of a promotion.] I chose my Galaxy S26 Ultra for the size, but more for the features. Everyday I learn something new my phone can do.
My phone is never off, rarely using it for what phones were meant for..phone calls. I love this phone. Samsung did good with this one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What an Amazing experience
on October 17, 2026
Posted by: Mickeymouse0927
[This review was collected as part of a promotion.] I have always been an android user and I chose the Samsung galaxy s26 when it was time for my upgrade. This phone did not disappoint! The picture quality is wonderful. I took a picture of my can and just for testing sake enlarged the picture after I took it. I was looking to see how much pixelation would happen... nothing! Wonderful battery life. Great quality. Got a great deal with my phone carrier and happy I chose this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great cameras
on October 17, 2026
Posted by: daj1981
[This review was collected as part of a promotion.] I choose the Samsung s26 ultra because of the camera features. I use the camera alot for social media. the privacy screen is nice and I also enjoy the fast charging upgrade from my s23 ultra. the rounded edges of this phone really make it feel more comfortable in the hand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The reason I chose the samsung s26 ultra.
on October 17, 2026
Posted by: SneakySnake
[This review was collected as part of a promotion.] The reason I chose the samsung s26 ultra was because it used to be my dream phone, then I finally got it, I have been loving it ever since I got it. The camera is my favorite part, I really love taking pictures and the s26 ultra has a lot of different setting for the camera which also make my pictures turn out really nice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra phone upgrade
on October 16, 2026
Posted by: Sulliwill
[This review was collected as part of a promotion.] Normally don't buy brand new phones but this is one he'll of a phone. Everything is very smooth and fast. Battery is much be than my old phones and UI is very simple and easy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever owned, hands down
on October 16, 2026
Posted by: Vixarra
[This review was collected as part of a promotion.] I am absolutely obsessed with my Galaxy S26 Ultra. I love pretty much every feature on this thing — the customizability is unreal, you can make it feel like *your* phone in a way other phones just don't allow. It's reliable to a fault: everything works, every time, no weird glitches or laggy nonsense.
The battery life is genuinely impressive. It charges fast AND holds that charge for an extra long time — I can go through a heavy day and still have plenty left. The S Pen is one of my favorite things about it, and the camera? The amount of detail and control you get is incredible.
My one tiny gripe: the privacy screen. I wish it were solid black instead of that slightly hazy tint, because it mutes all the gorgeous colors on this display. But honestly, that's the only complaint I have.
Other than that, this phone is absolutely gorgeous and I couldn't be happier with it. Worth every penny.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great model continuation
on October 16, 2026
Posted by: AndroidFTW
[This review was collected as part of a promotion.] I was really tempted to go with a Galaxy Fold model, but ultimately, I chose to stick with the S26 Ultra for the stylus. I use a lot of documents and take a lot of quick notes, and I wasn't ready to give that design feature up.
I have noticed 2 things.
The battery life seems to be much improved. I upgraded from the S22 Ultra, so it could be because my old phone battery was nearing end of life, but the S26 Ultra is handling my entire day without a charge.
The second might have been due to the large data transfer during initial setup, but this thing got HOT.
Otherwise, after a few days of use, great phone with no issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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