Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,288 Reviews)
Rating breakdown 18,288 reviews
5 Stars
15,970
4 Stars
1,840
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
2
This product is not user friendly
on September 7, 2026
Posted by: MagyckDance
[This review was collected as part of a promotion.] I use my phone as a phone. I play limited games. And I do Facebook. It's difficult to find things to help you fix things. Fancy isn't everything. KISS applies but that's not what you did. I've loved my previous Samsung phones. This one not so much. I know I won't win a prize, but I wanted to be honest.
Value
2
Response from Samsung USBy R&R Team, September 9, 2026
Hi MagyckDance, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when features or settings you have used in the past have been changed or you are experiencing confusion during your usage. We have provided a link to the full manual to help you with the customization of your device. We have also shared a link to the Samsung Support Team to assist you directly through chat if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device.
on September 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Been fan of the brand since the Samsung Galaxy S2, the only thing I would ask Samsung is to squeeze the camaras in without sacrifice quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is it worth it?
on September 7, 2026
Posted by: Nokkie
[This review was collected as part of a promotion.] I picked up the S26 Ultra (1TB, 16GB of RAM) a few months ago, the price tag aligned with the specs. For me it's worth it, but to anyone that isn't a "power user" it probably wouldn't be. I'm able to emulate games up to the GameCube (I haven't tried anything newer than that) and I have no lag, the battery lasts a fair amount while gaming (in performance mode). Gets a little warm when really pushing it. But it's handled everything really good that I've thrown at it.
And I came from the S23 Ultra, pretty big upgrade and noticeable difference. Oh, also, really well rounded corners, no curved screen .. All welcome changes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone
on September 7, 2026
Posted by: Itsmyreview
[This review was collected as part of a promotion.] First of all Samsung is and always will be my go to for my devices, I had the galaxy s24 plus and decided to upgrade.
I can't believe how amazing the galaxy s26 ultra is, and I am so happy that I Chose to do the upgrade.
The camera alone is worth the price in my opinion.
However the device is so much more. The speed in which I can look things up online, or the amazing AI (I literally use daily) makes everyday life easier.
Just about everyday, I find a new practical use for my s26 ultra. And I do know I have barely scratched the surface.
So happy that I chose the s26 ultra, and absolutely love it. I suggested the same device to my friend when she was considering an upgrade, and yes she loves it as well.
I can't believe how amazing the galaxy s26 ultra is, and I am so happy that I Chose to do the upgrade.
The camera alone is worth the price in my opinion.
However the device is so much more. The speed in which I can look things up online, or the amazing AI (I literally use daily) makes everyday life easier.
Just about everyday, I find a new practical use for my s26 ultra. And I do know I have barely scratched the surface.
So happy that I chose the s26 ultra, and absolutely love it. I suggested the same device to my friend when she was considering an upgrade, and yes she loves it as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S-Series continues to be Superior
on September 7, 2026
Posted by: BenJammin
[This review was collected as part of a promotion.] I chose to upgrade to the S26 Ultra from an S21 because it's a better version of an already excellent phone. There's nothing not to like, from the day 1 ease of switching with smartswitch, this phone is easy to use and does it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on September 7, 2026
Posted by: Lachapis79
[This review was collected as part of a promotion.] I chose this phone because I think it is the best one for me; I use it for work, games, and keeping in touch with my family, and it is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy for Life
on September 7, 2026
Posted by: Mrsamsunglover
[This review was collected as part of a promotion.] Where do I start. The new Samsung Galaxy 26 Ultra. The stylist pen, the screen, THE CAMERAS. Everything is working phenomenal. And never a doubt that I would chose Samsung over any other phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such an amazing product!!
on September 7, 2026
Posted by: Iwurah
[This review was collected as part of a promotion.] Since I got my S26 ultra I can not regret it, as my daily driver, I can go through all my activities and accomplish every single one of them with no hassle, I choose to be different, I choose Samsung.
Value
5
Written by a customer while visiting Samsung US