Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,283 Reviews)
Rating breakdown 18,283 reviews
5 Stars
15,967
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
104 out of
166)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Great new features!
on March 10, 2026
Posted by: DieselDR
[This review was collected as part of a promotion.] Love the new privacy screen. It's nice that it has settings to allow auto turn on and it doesn't have to be on all the time. Screen seems much more bright and clear than the 24 ultra I traded in. Still learing the new features. The Galaxy AI is a nice feature, it's working well for me so far. Look forward to using it more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone. The Galaxy AI is wonderful.
on March 10, 2026
Posted by: Furbaby2
[This review was collected as part of a promotion.] This phone is amazing. The vividness of the color is spectacular. The weight of it in your hand is not heavy. It's light.
It's very straightforward, self-explanatory. Beautiful I don't know what else to say about it. Except it's a beautiful phone. The Galaxy AI is very interesting and fun to play with. Watching movies on it is an amazing experience. Playing games on it is great. The clarity is very clear no background Noise at all in it. Music has perfect sound. This is really a great phone.Samsung topped themselves on this one
It's very straightforward, self-explanatory. Beautiful I don't know what else to say about it. Except it's a beautiful phone. The Galaxy AI is very interesting and fun to play with. Watching movies on it is an amazing experience. Playing games on it is great. The clarity is very clear no background Noise at all in it. Music has perfect sound. This is really a great phone.Samsung topped themselves on this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Intuitive and efficient
on March 10, 2026
Posted by: Overtaxed
[This review was collected as part of a promotion.] Just received S26 Ultra with Galaxy AI and moving esims and data from prior phone was easy. No need to wait at store. Great battery life and super fast. Looking forward to discovering all the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 10, 2026
Posted by: Vane76
[This review was collected as part of a promotion.] I love it my new phone is amazing my old galaxy 25 to🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice feel and features, GREAT camera.
on March 10, 2026
Posted by: CarterB
[This review was collected as part of a promotion.] Moving up from my old S22 Ultra so there are a lot of changes, plus the addition of Galaxy AI which I am looking forward to trying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just love the s26 ultra And all the Ai features!
on March 10, 2026
Posted by: Eliyamil
[This review was collected as part of a promotion.] I've been using samsung phones/ foldables for years now and all I can say is that I love them, love the cameras and the technology. I also use other phone brand but nothing compares to the samsung Ai ecosystem. The s26 ultra came to me to really stay! The camera quality and all the features are in another level. I can't imagine anyone not liking it...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big Changes from S25Ultra to S26Ultra
on March 10, 2026
Posted by: MadDog415
[This review was collected as part of a promotion.] I use Gemini alot , different discussions about simple things and not so simple things. Almost like my personal assistant. I enjoy the AI features with the transcribe with the call as it will help me identify if I should answer or not.
I mostly use my phone for everything, except playing games. Little of that here and there but not so much. Mostly web browsing and streaming like Netflix or HBO etc. I can right away tell the difference with viewing experience on the screen. Much richer detail and clarity with consuming content. The improved snap dragon has really made the phone more snappy and responsive. I also read alot of emails and will use Gemini to help with giving quick overview.
The phone itself feels great in the hands the screen size is the same but the phone itself is easier to hold with the rounded edges and ever so slight thinness compared to it's previous model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy screen
on March 10, 2026
Posted by: JBP113
[This review was collected as part of a promotion.] I love the new privacy screen feature. Super innovative. It's seen seemingly hard to innovate phones further for convenience but its actually a great feature.
Value
5
Written by a customer while visiting Samsung US