Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,284 Reviews)
Open Ratings Snapshot
Rating breakdown 18,284 reviews
5 Stars
15,968
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Amazing Phone
on March 11, 2026
Posted by: dw5717
[This review was collected as part of a promotion.] This phone does everything I need and more. The icing on top is Galaxy AI. Would recommend over and over again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on March 11, 2026
Posted by: dw5717
[This review was collected as part of a promotion.] This phone does everything I need and more. The icing on top is Galaxy AI. Would recommend over and over again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love new phone compared to my S10+
on March 11, 2026
Posted by: TerryD
[This review was collected as part of a promotion.] Love new phone compared to my S10+.
Many new features and longer battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an incredible movil with excellent IA feat
on March 11, 2026
Posted by: Jesusoleoconsultant
[This review was collected as part of a promotion.] My new Galaxy S26 Ultra is an incredible movil, fast, with outstanding features including Galaxy IA, good cameras, quality sound, fast processor, it makes all my routines easy to accomplish, it was easy to transfer all my files, the protection of the cameras lens it is very good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super greattt
on March 11, 2026
Posted by: Lisforsamsung1
[This review was collected as part of a promotion.] I use this for my personal everyday phone and it has been working phenomenally. The only downside is that it is now only Google messages and won't let me customize it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very nice but ...
on March 11, 2026
Posted by: Laur
from Ct
I miss a better quality pen. The rounded edge. It does seem to have great new privacy features, speed , and clarity.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good. Happy with it
on March 11, 2026
Posted by: Respectthevandal
[This review was collected as part of a promotion.] Everything has been working great so far. I've had Galaxy Ultras since the s21 Ultra, trading in every year for the latest. Almost every one before this had weird little issues. They were ignorable, but black bars on Facebook the last 2 phones over the last 2 years.
Finally, my new Galaxy s26 Ultra is the first one I've had that everything just works. The Galaxy AI has more options available. Smart Switch was flawless, as always. The shape of the edges make the new ultra fit in my hand better. I started to lose faith in the s25 series, but my faith is restored with my new phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
On par with the s25 ultra
on March 11, 2026
Posted by: Stevie
[This review was collected as part of a promotion.] I bought the Samsung Galaxy S26 Ultra and returned my S25 Ultra for credit to Samsung, but it feels like a solid yet underwhelming step up—more of a refinement than a game-changer.
It's slimmer and lighter, but the core design and hardware echo the S25 Ultra too closely for me to call it a true upgrade—glad I tested it, but next time I'll wait for something bolder.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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