Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,284 Reviews)
Open Ratings Snapshot
Rating breakdown 18,284 reviews
5 Stars
15,968
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
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Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Major upgrade from my S23 Ultra
on March 11, 2026
Posted by: LoveS26ULTRA
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra continues Samsung’s tradition of packing the company’s top‑tier hardware and software into its flagship smartphone, and this year one of the biggest storylines is the depth of Galaxy AI integration that helps make everyday tasks faster and more intuitive. At its core, the S26 Ultra features a powerful Snapdragon 8 Elite Gen 5 for Galaxy processor with significant upgrades to the CPU, GPU, and neural processing unit, giving the phone the muscle to handle demanding apps, gaming, and AI‑driven features smoothly throughout the day without lag or stutter. Beyond raw performance, this improved neural processing enables a suite of Galaxy AI enhancements that go beyond simple filters: tools like Photo Assist and Creative Studio let users edit photos and videos using natural‑language prompts, removing objects, enhancing details, or even having the AI refine backgrounds in seconds, turning complex editing tasks into effortless interactions. Other AI features—such as Now Nudge and Now Brief—work behind the scenes to anticipate your needs by suggesting context‑relevant actions or summarizing key information like reminders and travel details based on your usage patterns, while conversational AI assistants like an enhanced Bixby or integrated Gemini can help with multi‑step tasks, such as booking rides or setting up plans, without constantly switching between apps. Samsung’s focus on privacy also shows up in creative ways, like the Privacy Display that electron
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone it's great
on March 11, 2026
Posted by: MIGANGEL
[This review was collected as part of a promotion.] I love the new phone works fast, everything looks clear and it's amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GalaxyS26 Ultra
on March 11, 2026
Posted by: Lesygrl
[This review was collected as part of a promotion.] I love my new Samsung S26 Ultra and the Galaxy AI is so easy to use...you won't regret it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 11, 2026
Posted by: Maritzaloves
[This review was collected as part of a promotion.] Phone has great features, loving the camera quality and how fast the phone is. Also all the AI features make it easier to navigate life. Loving it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I can't find one bad feature on this device!
on March 11, 2026
Posted by: Danno26
[This review was collected as part of a promotion.] I get the new Galaxy phone year after year and it never disappoints. The Galaxy AI is unbelievable. It helps me in soo many ways. I got the S26 Ultra for my wife and I. I have convinced friends/family/coworkers to switch to Samsung so many times just by using my phone in front of them. They are amazed and see why people keep switching. Never stop being amazing at Samung guys, your never disappoint. Oh, I'm also waiting for the Earbuds 4 Pro to come in the mail tomorrow!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Newest Galaxy
on March 11, 2026
Posted by: TronforSamsung
[This review was collected as part of a promotion.] There is a noticeable difference in the weight of the phone and not in a cheap way, in a great way.
The new features of the phone give me the ability to be in sync no matter what samsung device I am using. The Galaxy AI features have already saved me a ton of time on things that typically annoy me.
I am so happy I made this purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new 26 Ultra!
on March 11, 2026
Posted by: Cort14
[This review was collected as part of a promotion.] I love my new s26 ultra. I looks good and the new Galaxy AI features are convenient and easy to use. I'm very happy with my purchase!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung phones just keep getting better
on March 11, 2026
Posted by: Jtrummp
[This review was collected as part of a promotion.] I am one of the 1st to get the S26 Ultra and I am totally impressed with the upgrades, especially the Galaxy AI. I use my phone for work and the Galaxy AI features allow me to be more productive. I use the notes feature extensively. This version seems to move faster and smoother than previous models, plus it seems more intuitive. I can't wait to experience all of the new features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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