Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,294 Reviews)
Open Ratings Snapshot
Rating breakdown 18,294 reviews
5 Stars
15,976
4 Stars
1,840
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Daily Life Perspective
on March 13, 2026
Posted by: SpaceGuardian
[This review was collected as part of a promotion.] My phone is basically the center of my daily life. I use my phone for almost everything, and the Samsung S26 Ultra handles it really well.
Throughout the day, I'm constantly on my phone for work and school stuff like emails, notes, and checking my schedule. The big screen makes everything easier to read and multitask, and the S Pen is really useful for quick notes.
When I'm not working, I use my phone a lot to watch YouTube and keep up with sports games and highlights. The screen looks really good for watching videos, and everything feels smooth.
I also play mobile games pretty often, and the phone runs them without lag. It doesn't get too hot either, even during longer gaming sessions.
One feature I like is Galaxy AI. It helps with things like organizing stuff, summarizing information, and editing photos. It's not something I thought I'd use a lot, but it actually makes things a lot easier.
The camera is also great for everyday photos. Whether it's friends, food, or random moments, the pictures come out really good.
Overall, the Galaxy S26 Ultra feels like more than just a phone to me. It's my device for work, school, streaming, gaming, and staying connected with everything during the day. If you rely on your phone a lot like I do, it's a really solid choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving the speed and feel
on March 13, 2026
Posted by: BretMav
[This review was collected as part of a promotion.] Significant increase in speed/performance over my s23 Ultra.
Surprised by the capability of Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceeds expectations
on March 13, 2026
Posted by: Brandon
[This review was collected as part of a promotion.] So far so good! I've been using it for about a week and they delivered on everything they set out to do. The privacy feature is amazing and the Galaxy AI features are surprisingly well integrated and useful. The camera and screen brightness improvements are my favorite part especially for streaming outdoors. Looking forward to exploring additional features as I use it more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Daily Life Perspective
on March 13, 2026
Posted by: SpaceGuardian
[This review was collected as part of a promotion.] My phone is basically the center of my daily life. I use my phone for almost everything, and the Samsung S26 Ultra handles it really well.
Throughout the day, I'm constantly on my phone for work and school stuff like emails, notes, and checking my schedule. The big screen makes everything easier to read and multitask, and the S Pen is really useful for quick notes.
When I'm not working, I use my phone a lot to watch YouTube and keep up with sports games and highlights. The screen looks really good for watching videos, and everything feels smooth.
I also play mobile games pretty often, and the phone runs them without lag. It doesn't get too hot either, even during longer gaming sessions.
One feature I like is Galaxy AI. It helps with things like organizing stuff, summarizing information, and editing photos. It's not something I thought I'd use a lot, but it actually makes things a lot easier.
The camera is also great for everyday photos. Whether it's friends, food, or random moments, the pictures come out really good.
Overall, the Galaxy S26 Ultra feels like more than just a phone to me. It's my device for work, school, streaming, gaming, and staying connected with everything during the day. If you rely on your phone a lot like I do, it's a really solid choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun phone especially for creative people
on March 13, 2026
Posted by: Lissy2876
[This review was collected as part of a promotion.] GLAXY AI so far has been fun, informitive, and seamless. I love the creative studio and have produced some fun things that I have sent to friend. The quality of the phone is great and it has beautiful graphics. Game play has been very smooth and the sound is great . The design of the phone looks nice and I love the sky blue color. Camera takes great picture and video is suburb. The privacy screen is one of the best innovations I have seen in a while with smart phones. It works great and I love it can be customized.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice changes but just a good phone
on March 13, 2026
Posted by: Ben765
[This review was collected as part of a promotion.] Brightness got lowered, disappointed that screen technology has not changed still 8 bit panel, could have gotten a bigger battery life for the cost.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
To fold or not to fold?
on March 13, 2026
Posted by: Gcdzla
[This review was collected as part of a promotion.] I keep bouncing back and forth between a fold and slab phone. I really liked my s23 ultra but upgraded to the fold 7 because the bigger cover display. I really missed the cameras and better battery life so I switched back to a slab with this s26 ultra. So far, I'm impressed. I did sacrifice a big inner display as I watch plenty of multimedia but I take lots more pictures of my family and hobbies so it was the right move. Galaxy AI was good on the fold7 but it's more smooth on the s26 ultra. Hopefully the fold8 won't have flagship specs or I might be forced to move again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on March 13, 2026
Posted by: Lawrence
[This review was collected as part of a promotion.] This product us amazing and huge step up always from samsung from the samsung s23 ultra which is amazing but I can definitely feel the difference and the features of privacy and battery all keep getting better and more amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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