Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,281 Reviews)
Open Ratings Snapshot
Rating breakdown 18,281 reviews
5 Stars
15,965
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
I chose the S26 galaxy ultra With 1 Terabyte
on October 21, 2026
Posted by: PhantoFoX
[This review was collected as part of a promotion.] I chose the Samsung galaxy 26 ultra with one terabyte, because I have had the S23 galaxy Ultra for years and I loved it. Multitasking is so fast and easy while listening to my my favorite music apps and to keep track of my health,I control all my lights ,appliances and cameras connects to all my smart devices so flawlessly and never slows down or glitches, it just it really makes my life so much easier. And now with all the new features of this phone, and how fast it is and all the memory. I can control every aspect of my life easily and flawlessly, and still have room for my favorite games, and apps and all the pictures that i've collected throughout the years. And the updates amazing always something new and useful to make life less chaotic. Im even about to start classes to advance my career. My new phone is amazing. Better than any phone I've ever had. Can't wait to see what's next if i even ever need another. I love it. Thank you, Samsung.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2026
Hey PhantoFoX, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how amazed you have been with the amazing capabilities, processing power, and daily usage of your device within your ecosystem. We have shared a link to the Samsung Support Team to assist you if any questions arise about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall a great upgrade from my previous phone
on October 20, 2026
Posted by: RemyRat
[This review was collected as part of a promotion.] My previous phone was the S22+ which I got when it first released. Finally after years of owning it I saw all the amazing features of the new S26 Ultra. I decided to trade in my phone and it was one of the best decisions I have made. From the amazing camera and videos it takes to the fast responsive keyboard. This phone has been great. The new privacy screen thats built in is such a cool feature and I cant wait to see the new iterations of it. If you have been considering an upgrade thrn I would highly recommend the new S26 ultra or any of the other models.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is great
on October 20, 2026
Posted by: Belcoop2099
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because it has a beautiful design, an amazing camera, a bright display, and fast performance. It is perfect for taking pictures, watching videos, and everyday use. Overall, it is a stylish and powerful smartphone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest piece of technology I owned
on October 20, 2026
Posted by: Sams93
[This review was collected as part of a promotion.] I work in the medical field and I needed something fast, reliable, long-lasting battery life, smooth interface, and a powerful machine - I can tell you Samsung nailed it with this one! The S-pen is just a cherry on top as I signed documents intermittently on my phone and it makes the experiment much easier when I don't have my laptop with me!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Definitely an upgrade and a half!!
on October 20, 2026
Posted by: JPlaysGames
[This review was collected as part of a promotion.] This phone's 100% and upgrade, especially compared to what I was using before. Not only is the processing and running power, a heck of a lot better. Don't forget about the high res visuals. The phone also integrates a few quality of life effects never seen before. On top of all that I have no qualms so far and am very happy with this purchase!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy I've had yet!
on October 20, 2026
Posted by: Time4Love
[This review was collected as part of a promotion.] I chose to write a review about my new Samsung Galaxy S26 ultra because it came out on top! I've owned a Galaxy S series phone for as long as I can remember. Always reliable and integrated into my daily routines from home life to office. This one, however, has been the best so far! Not a glitch yet. There isn't a thing this phone can't do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on October 20, 2026
Posted by: 1l1ketofl04t
[This review was collected as part of a promotion.] I chose the samsung s26 ultra for my upgrade because I loved my s22 ultra. The s26 ultra has a great camera quality and a large amount of storage for photos, videos, etc. I just had a babygirl so I need all the photo storage I can get! It also allows me to keep all of my text messages. I couldn't tell you the last time I went through and deleted my text messages.
It has a LOT of great short cuts for different things you may need in a hurry... voice recording, Google, weather, camera access from the lock screen, etc. Its a great phone and I wont ever change it. I'll just keep getting an upgraded Samsung ultra everytime I am due.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love it,loveit
on October 20, 2026
Posted by: Netta1
[This review was collected as part of a promotion.] I chose this device but wanted the z fold but maybe someother time. I feel my phone is the best and allows many more choices than I thought.
Keep on making these products and Ill keep on admiring them for you
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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