Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,316 Reviews)
Open Ratings Snapshot
Rating breakdown 18,316 reviews
5 Stars
15,995
4 Stars
1,843
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Strongly recommended
on March 26, 2026
Posted by: Anonymous
from Gaithersburg, Maryland
The phone's hardware is top-notch. The overall performance is excellent. I love this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features but kind of big
on March 26, 2026
Posted by: NeenzPark
[This review was collected as part of a promotion.] phone has great features including a terrific camera and Galaxy AI. Having previously used a Samsung Flip, the phone feels a little big in my hand and I find it a little difficult to take one handed photos without fear of dropping it. But that will likely get better as I get used to using it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's just an amazing device
on March 26, 2026
Posted by: Vane31
[This review was collected as part of a promotion.] Galaxy AI is an amazing innovation. I have tried since S24 Ultra, and I'm just impressed and in love of this tool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smarter Than Me And My Cat
on March 26, 2026
Posted by: ChrisJaaaman
[This review was collected as part of a promotion.] I got the Samsung S26 Ultra and it has completely changed my daily routine. Between the absurd battery life that easily outlasts my own energy levels and the incredible hardware, this device is an absolute beast.
For work and entertainment, the display is perfect. The built in privacy display is a total lifesaver at the office so my coworkers cannot see my intense mobile gaming sessions. But when I turn that privacy feature off to stream episodes of The Sopranos on my lunch break, the screen looks flawlessly vibrant from literally every single angle.
When it comes to the camera and Galaxy AI, the phone is officially smarter than me. I tried using the AI to translate what my cat is constantly yelling at me about, and I am pretty sure it just told me to give her more treats. The camera is so aggressively good that I can take 400 crystal clear photos of Cookie judging me from across the living room, and I use the AI picture editing to magically erase the messy hairballs from the background.
Plus, the Galaxy AI call screening handles all unknown numbers, which is fantastic because it completely saves my day from unexpected human interaction. Five stars.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mi S24 ULTRA
on March 26, 2026
Posted by: Manuel
[This review was collected as part of a promotion.] Mu buen dispositivo me gusta bastante , su camara , su almacenamiento etc
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on March 26, 2026
Posted by: LoveSamSung
[This review was collected as part of a promotion.] I use my Samsung for almost every thing. I never leave home without it super fast and reliable
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent election for my Job
on March 26, 2026
Posted by: Ale0325
[This review was collected as part of a promotion.] Galaxy s26 AI is the best option for my job, because the AI help me to take the best pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Ultra 26
on March 26, 2026
Posted by: SportHoney883
[This review was collected as part of a promotion.] I'm new to this Galaxy AI stuff. I'm learning and it is a challenge but it has lots of positives. It's just being older and not liking change so much that is the biggest challenge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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