Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,333 Reviews)
Rating breakdown 18,333 reviews
5 Stars
16,010
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Samsung best
on March 31, 2026
Posted by: CCCPSZERG
[This review was collected as part of a promotion.] I using galaxy many years. S2, s3, s4, s8, s9, s20 ultra, s23, s24ultra and now s26 ulta. Phone realy fast, camera perfect. Battery working long time👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great use endurance
on March 31, 2026
Posted by: Anonymous
I use for several years of my life a Samsung cell phone, and it i get so helpfull in my daily life use, as my job needs or my personal hobbys life. No matter how hard i work or when i use in relaxing time. I'm happy to have it
Written by a customer while visiting Samsung US
Customer Rating
4
This product is superfast. Great picture.
on March 31, 2026
Posted by: Cloud9
[This review was collected as part of a promotion.] Has a crisp picture. Ni e new features. Battery lasts a long time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Dumpster Fire of a phone
on March 31, 2026
Posted by: RedRocked
Samsung lets just add more Ai and say its a new phone.
Remove the only feature I used on the S Pen camera shutter button. Now its a piece of unless plastic that will never get used. I think a twig is more useful then this s pen.
Remove the only feature I used on the S Pen camera shutter button. Now its a piece of unless plastic that will never get used. I think a twig is more useful then this s pen.
Samsung thinking process lets have Bluetooth function then get rid of it then add it back and say we created this most advance pen ever you can take a photo from the S Pen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, April 1, 2026
Hello RedRocked, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when features you have used in the past have been changed in some way. We have provided links to resources to help you discover the redesigned S Pen features you can integrate in to your usage, and discover the hand gestures and voice commands you can use with the camera of your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I really like my Samsung Galaxy s26 ultra.
on March 31, 2026
Posted by: Marie73
[This review was collected as part of a promotion.] Very easy to use. I really enjoy the ease of using the stylist. Texting is smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feature upgrades for sure
on March 31, 2026
Posted by: Timakai
[This review was collected as part of a promotion.] So many cool features to edit photos and videos all embedded without downloading other apps. I miss samsung messages and the app is not available even in the app store. The speed and ease of the operating system is evident doing multiple things at once on the same screen all while giving verbal commands on galaxy AI to help navigate the features i didn't know i have. I love it! And the privacy screen works lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy review
on March 31, 2026
Posted by: Ronnies1
[This review was collected as part of a promotion.] I use my galaxy s26 for gaming, streaming and taking notes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on March 31, 2026
Posted by: Kind78
[This review was collected as part of a promotion.] Pretty amazing upgrades from the galaxy 23 ultra the AI features are phenomenal I'm trying to learn all the functionality and experience the tools available from camera, to the privacy screens. I absolutely love this phone.
Value
5
Written by a customer while visiting Samsung US