Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,283 Reviews)
Rating breakdown 18,283 reviews
5 Stars
15,967
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
104 out of
166)
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
S26 ultra
on September 28, 2026
Posted by: Kokoloko
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I value a powerful smartphone with a great display, excellent camera, and reliable performance. I use my Samsung device for everyday communication, browsing the internet, watching videos, staying connected with family and friends, and managing my daily activities.
What I appreciate most about the Galaxy Ultra experience is having a large, high-quality screen for watching movies, browsing, and reading. A good camera is also important to me because I enjoy capturing photos and special moments.
I look for a smartphone that is easy to use, responsive, and reliable throughout the day. Samsung Galaxy devices offer features that help make everyday tasks more convenient and enjoyable. I also appreciate the premium design and the technology Samsung continues to bring to its smartphones.
Overall, I enjoy using Samsung Galaxy devices because they combine useful features, performance, and entertainment in one device. I look forward to exploring more of what Samsung has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 28, 2026
Posted by: Chebun
[This review was collected as part of a promotion.] Always great phones never no issues very fast and plenty of storage and ease of use of any of features is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra 1 Tera
on September 28, 2026
Posted by: Frank0
[This review was collected as part of a promotion.] I’ve been using Samsung Galaxy S phones since the S4, and it’s amazing to see how far Samsung has come. The S4 already made me very happy with everything it could do, so imagine how I feel with my S26 Ultra 1TB! I use this phone for absolutely everything, and so far, there isn’t anything I feel I’m missing.
One thing I especially love is the camera. I’ve heard both positive and negative opinions, but my personal experience has been outstanding. I’ve been to many rock concerts, and the photos and videos I’ve captured have been fantastic. The key is simply learning how to configure the camera properly.
For me, the S26 Ultra is an incredible evolution from the S4. Samsung has been part of my journey for years, and this is by far my favorite Galaxy yet!
One thing I especially love is the camera. I’ve heard both positive and negative opinions, but my personal experience has been outstanding. I’ve been to many rock concerts, and the photos and videos I’ve captured have been fantastic. The key is simply learning how to configure the camera properly.
For me, the S26 Ultra is an incredible evolution from the S4. Samsung has been part of my journey for years, and this is by far my favorite Galaxy yet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 1TB review
on September 28, 2026
Posted by: Wooski
[This review was collected as part of a promotion.] The Galaxy S26 Ultra 1TB is an incredible flagship phone. The premium design, massive storage, and smooth performance make it feel like a true top-tier device. The display is stunning, the camera captures amazing photos and videos, and everything runs fast whether I’m gaming, multitasking, or creating content.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cell phone is great—the perfect phone.
on September 28, 2026
Posted by: KaPeCe
[This review was collected as part of a promotion.] Excellent device—comfortable, fast, and resistant to bumps and drops. I am very, very happy with this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera and best batery life
on September 28, 2026
Posted by: Samsungforlife
[This review was collected as part of a promotion.] I love that the batery last over 30 hours and i dont have to be scared if i forgot to charge my phone overnight. The camera speak for itself. I would always buy samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice camera
on September 28, 2026
Posted by: Eviesmom
[This review was collected as part of a promotion.] I chose the Samsung 26 ultra because most of my past phones have been in this series and I think overall this is a good product. This particular phone has been problematic, and makes me question if this model was my best choice, as something is always not working and I need to constantly restart my phone when some function isn't working properly or freezes up.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Hi Eviesmom, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you with any additional frustrations, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great choice
on September 28, 2026
Posted by: Adrian
[This review was collected as part of a promotion.] "I chose this Samsung model and after a few weeks of use I can say that it was a very good choice. The device works quickly and smoothly, the screen is of great quality, and the battery is easy for me to use all day. I also like the design, appearance and number of useful features. The whole thing feels like a premium product and definitely met my expectations. I am happy to use it every day and would choose it again."
Value
5
Written by a customer while visiting Samsung US