Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,342 Reviews)
Open Ratings Snapshot
Rating breakdown 18,342 reviews
5 Stars
16,018
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Galaxy s26 ultra pen
on April 13, 2026
Posted by: Ironik450
[This review was collected as part of a promotion.] I love the new phone and I truly believe it is unbelievably easy to work with and just an amazing phone overall but I am very bummed out of that I cannot use the stylus button to take pictures like I used to with my s22 ultra other than that this phone is just amazing!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great step up from an S10.
on April 13, 2026
Posted by: Woodtermite
[This review was collected as part of a promotion.] Easy transfer all of data, photo, etc. Great cameras - still testing cameras as used a professional digital Nikon system for serious shots. Not up to speed on all the Galaxy AI yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has the best features
on April 13, 2026
Posted by: Ray1124
[This review was collected as part of a promotion.] I have the new galaxy s 26 ultra and it is the best phone i have ever owned im so glad I have it also the galaxy Ai is a top quality feature that I wish it would have been integrated years ago and will never switch from my samsung devices I have the new buds 4 pros and the galaxy watch 8 and I love them
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Epic phone
on April 13, 2026
Posted by: Nocturnal626
[This review was collected as part of a promotion.] ​The Galaxy S26 is a powerhouse of refined performance. The Snapdragon 8 Elite Gen 5 provides incredible speed and thermal stability, making multitasking and high-end gaming seamless without the device overheating.
​Key Highlights:
​Enhanced Endurance: The bump to a 4,300 mAh battery on the base model finally delivers true all-day reliability for a compact phone.
​Intuitive AI: The voice-activated shortcuts and "Privacy Screen" features feel like practical, meaningful upgrades rather than just gimmicks.
​Perfect Form Factor: The 6.3-inch display hits the "sweet spot" for one-handed use while still feeling expansive.
​Verdict: A sophisticated, highly efficient flagship that sets a new gold standard for the 2026 mobile experience.
​Score: 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far the best phone out there.
on April 13, 2026
Posted by: Eddie1974
[This review was collected as part of a promotion.] My s26 ultra new feature that I use often is the privacy screen. Absolutely the best thing out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has great features compared to my s24
on April 13, 2026
Posted by: Hulk230
[This review was collected as part of a promotion.] Great with Ai. It has better edges and feels better than the s24
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Took awhile for my eyes to adjust.
on April 13, 2026
Posted by: Milaan
[This review was collected as part of a promotion.] I use the Galaxy AI service alot on my device and I love the color blue it is. The privacy screen made it take awhile for my eyes to adjust but I play games all day so they are used to it now. I would recommend the device. I havent upgraded for awhile but I am glad I did this time.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra is a Game Changing Phone
on April 13, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] Holy smokes, the S26 Ultra is a game changer. As I have been a Samsung user for a decade now. I started with the S7 Edge, moved to the Note 10+, then Z Fold4, and last year I got the S24 Ultra. I can say the S26 Ultra is a noticeable upgrade from even the S24 Ultra even compared to the other phones. The Upgraded Processor, Integrated Cooling, Better Cameras, Integrated Privacy Display (which is fantastic!!), Audio Eraser, and Galaxy AI. I can say the battery in this phone is also absolutely amazing. Usually I can get a day and some change out of a single charge on my S24 Ultra but on the S26 Ultra, I can get almost 2 full days with the QHD display setting. If you change it to the FHD display I'm confident you can get 3-4 days with it using less power.
The great changes with this phone make it a noticeable upgrade even though it is roughly the same size as the S24 Ultra. Smoother UI, pretty display, and Galaxy AI to help adjust whatever settings you'd like as well as modify photos, audio in videos, and even generate photos for wallpapers and such. You can get a great deal on this phone from certain cellular providers which is even more of an incentive!!! Hurry up and do your research, look up your closest store, and go get you one!! You won't regret it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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