Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,342 Reviews)
Open Ratings Snapshot
Rating breakdown 18,342 reviews
5 Stars
16,018
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Best phone ever
on April 13, 2026
Posted by: Tee1986
[This review was collected as part of a promotion.] This phone has the best camera. I love the features that help with my everyday life events.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always the best Samsung!! 🤗
on April 13, 2026
Posted by: RiicanBoy87
[This review was collected as part of a promotion.] Hey guys, quick thoughts on the new Galaxy S26 Ultra—Samsung really crushed it this year.
​Physically, it’s gorgeous and super thin. The new "Privacy Display" is a game-changer; turn it on and the people next to you see absolutely nothing on your screen. The cameras are insane too. The new sensor pulls in so much light, and the video stabilization makes it look like you're using professional gear.
​But what really has me hooked is the AI. We literally get the best of both worlds!
​Google's Gemini is an absolute beast. It's a lifesaver for complex searches, translates videos in real-time, and the photo editing is pure magic. You just ask for crazy edits and it handles it in seconds.
​And Samsung didn't kill Bixby—they made it the perfect phone butler. When I'm out doing my delivery routes, driving from house to house all day, I can just talk to Bixby naturally. It adjusts my battery, tweaks settings, and preps the phone while I keep my hands on the wheel. Gemini handles the internet, while Bixby controls the hardware.
​Add in a processor that stays cool during heavy gaming and finally some decent fast charging speeds, and it's a total beast. Best phone upgrade of 2026, hands down! 😉
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI features in S26 ultra
on April 13, 2026
Posted by: SamsGalaxy7
[This review was collected as part of a promotion.] Galaxy AI is game changer. Helps lot of things easier. well done Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This new phone is 4he beat ont the market.
on April 13, 2026
Posted by: Crushaim
[This review was collected as part of a promotion.] The new features are excepcional,
I am obsessed with the new updated AI
And the privacy screen is absolutely phenominal, the phone is easy to use and feels great in my hands, Im constantly receiving complementos on my new device, Samsung Galaxy S26 ultra is the best phone on the market hands down.
( The AI features is great )
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device is the greatest device yet
on April 13, 2026
Posted by: Stunnaman
[This review was collected as part of a promotion.] The Samsung S26 ultra is a very unique device. It has so many features that I hadn't yet used all of them. AI is a cool feature. I had it on my other device which is older. But it's not as updated as this new AI. Gen on my new device !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is easy to use and takes excellent pict
on April 13, 2026
Posted by: Andy17
[This review was collected as part of a promotion.] Galaxy AI helps me find information on products search.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a fantabulous phone !!!! Love it!!!!
on April 13, 2026
Posted by: Jesskent1987
[This review was collected as part of a promotion.] Oh my you must try this amazing AI phone the samsung galaxy s26 ultra and when I say ultra I mean ultra!!!! This phone is amazing it can basically do anything you need it to do. I enjoy ling conversations with my AI assistant that has over time learned me a little bit. I can ask her anything and she always has the best answers. I can do easily anything with this feature also the privacy screen is awesome I love this feature because it helps keep all my info confidential and doesn't tell on me to my kids when im checking up in them. Hands down best phone ive had yet !!! I love samsung thank you for this awesome experience!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Speed and storage of phone
on April 13, 2026
Posted by: Dwade503
[This review was collected as part of a promotion.] I use the Galaxy AI every single day, to help with task or create photo changes. The camera has been top tier. All me to record amazing video to edit for personal use and my kids sporting events.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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