Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,344 Reviews)
Open Ratings Snapshot
Rating breakdown 18,344 reviews
5 Stars
16,020
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Fantastic Phone!
on April 13, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] Overall my experience with my new S26 Ultra has been great! Takes amazing photos compared to my old S23 ultra, and it is so much faster as well. The new "Galaxy AI" features are probably my favorite thing about the new phone. It makes notes, can summarize web pages and what ever else I am looking at when I long press the side button and click summary. Over all I was a bit apprehensive to ditch the S23 Ultra but I am glad I did.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the phone!
on April 13, 2026
Posted by: Ruefus
[This review was collected as part of a promotion.] Great phone. I upgraded from an S23 Ultra and I couldn't be happier. The Galaxy AI feature is very useful and intuitive. There are now two Galaxy S26's on my account, because I loved my phone so much.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The last smartphone I will ever need..for a while.
on April 13, 2026
Posted by: Aria
from Springfield, Mo
By far the best phone I've ever had. I don't feel like I'll need a new one for a long time. The battery life is phenomenal. The AI features and privacy screen are game changers. The camera makes my selfies look how I see myself in the mirror and makes me feel way more confident. Well worth the upgrade over my 25fe. If you're on the fence don't hesitate.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The last smartphone I will ever need..for a while.
on April 13, 2026
Posted by: Aria
from Springfield, Mo
By far the best phone I've ever owned. I don't think I will need a new phone for a long time. Well worth the switch from the 25fe. The battery life is unbelievable and it's much easier to hold. The camera is wild and actually makes my selfies look how I see myself in the mirror. I love the AI feature upgrades and the privacy screen. I'm so so happy with my new phone thank you Samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Android non foldable
on April 13, 2026
Posted by: GPeg84
[This review was collected as part of a promotion.] Tulhis is the best android non-foldable phone on thearket. Battery life is still great. Privacy feature is interesting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 13, 2026
Posted by: TomVfromNJ
[This review was collected as part of a promotion.] Loving the new 26 Ultra. The AI is easy to learn and us. The privacy screen is a great function. The battery life is better. But could use better stay time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love AI features
on April 13, 2026
Posted by: Rosey69
[This review was collected as part of a promotion.] Faster charging and better all around device than the s25 ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the privacy screen feature
on April 13, 2026
Posted by: Articul8
[This review was collected as part of a promotion.] The privacy screen allow me to conduct business in public places without the worry of my business being photographed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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