Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,352 Reviews)
Open Ratings Snapshot
Rating breakdown 18,352 reviews
5 Stars
16,027
4 Stars
1,844
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This phone is phenomenal
on April 27, 2026
Posted by: Destle
[This review was collected as part of a promotion.] I switched from the Galaxy Z fold 5 to the Galaxy S26 Ultra mostly for the Galaxy AI features, better cameras, and better display.
The Galaxy AI is amazing. I set my power button long press to activate it and can quickly ask questions or have it complete tasks on my phone that I'd otherwise have to input manually.
The Galaxy S26 Ultra has been a game changer for work and everyday life. Making tasks as easy as a conversation. With beautiful cameras and enough processing power to handle whatever I throw at it. Highly recommend the upgrade!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market by far...!!!
on April 27, 2026
Posted by: Bjiggywitit64
[This review was collected as part of a promotion.] I've only had my S26 Ultra for about 1 weeks now...and I have to say...I'm very impressed with overall functionality of the phone...and I will continue to tell people about this phone's capacities for as long as I have it...until the next upgrade...I'm very happy with it...thankyou Att.....
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing
on April 27, 2026
Posted by: Bobbie
[This review was collected as part of a promotion.] Upgraded from the s24 ultra and I love it. The AI features in the camera settings are amazing. Theres a lot the AI can do. Im still learning how to use it all. The battery also lasts longer. I got the purple one this time and I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra is an awesome phone!
on April 27, 2026
Posted by: NightSkyDreamer
[This review was collected as part of a promotion.] Galaxy S26 Ultra is one the best purchases I have made. The S26 has speed that allows multiple applications to be open and running at same time without any digradation of functions between applications. One of my favorite AI functions is AI select to copy texts from apps or webpage to a document. AI select make short work to paste the text of a recipe that you want to save. This also allows take only the portion of graphics or text you want. One Ul version 8.5 installed on the S26 that has new features which adds to the functionality of this phone. Buy it, you will not be disappointed! From the camera's high-tech features, to just talking to someone on a call I have yet find anything that I don't love.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has grate features.
on April 27, 2026
Posted by: Mdukejr
[This review was collected as part of a promotion.] Improved camera over the galaxy 25 ultra.
Enhanced capabilities with Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
For me, I am appreciating all of the be features.
on April 27, 2026
Posted by: SeashellBug
[This review was collected as part of a promotion.] Learning how i can use Galaxy AI in my everyday use of my phone has been a learning experience. I am glad I didn't remain close-minded and have given the Galaxy AI chance to be useful
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has grate new features.
on April 27, 2026
Posted by: 19Pickle97
[This review was collected as part of a promotion.] Love the new AI features. Camera is about the same as the previous versions. Over all im happy I upgraded from the 24 ulta to the new 26 ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great improvements to this phone!
on April 27, 2026
Posted by: Stashe
[This review was collected as part of a promotion.] I love my new Samsung 26 Ultra. There are so many great features, some that I wished for in the past and others that I never knew I needed. The phone is fast, helpful and doesn't die. I watch movies and tv on my phone. The download soeeds prevent any drag, delay, or spinning things in the middle of my screen. There are different sound and video effects you can choose to get the best experience while watching a movie. There are so many great AI features. Easily edit photos by erasing unwanted objects or blur the background to maintain a focus on the main subject. I don't have to worry about answering calls from unknown numbers because my phone screens the call and either pushes it through to me or sends it to voicemail if it is spam. Until you experience screened calls, you can't possibly understand! The last thing, and the best thing, in my opinion is the battery life. I am on my phone most of the day and do not consistently charge it in between uses, but the lowest my battery has gone is 19% after a VERY heavy use day. The battery optimizer app gives me great suggestions on how to improve battery life. I can only imagine how long my battery would last if I applied the suggestions. Overall, Samsung has done a fantastic job with this phone. I highly suggest you upgrade or switch over now!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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