Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,352 Reviews)
Open Ratings Snapshot
Rating breakdown 18,352 reviews
5 Stars
16,027
4 Stars
1,844
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
No issues I love how intuitive it is along with AI
on May 21, 2026
Posted by: Drewski31090
[This review was collected as part of a promotion.] Bicby and AI features bring a whole new experience to having a cell phone, I'm excited to do more with my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super awesome cell
on May 21, 2026
Posted by: PeruDaKing1
[This review was collected as part of a promotion.] Galaxy AI is super awesome. Love everything about it. And the s26 ultra super awesome cell. Got great features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, pretty good screen
on May 21, 2026
Posted by: Trentdavent
[This review was collected as part of a promotion.] I like the overall power of the device and its Galaxy AI features, as a always do as a frequent enjoyer of Samsung ultra phones. However, I notice this year with the swap to the new display type the smaller elements seem slightly more fuzzy. I do feel like the internet is exaggerating how bad it is, as the screen still looks fine, but just a note.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the hype
on May 21, 2026
Posted by: SchoolBusDriver22
[This review was collected as part of a promotion.] The phone itself is generally the same as the last few. It have AI though is different. Not having to go online to a website to do certain things utilizing AI is also nice. I originally didn't think I would care for the phone because its smaller than the last few I have had, started with the Note and absolutely loved it. Was super sad when they stopped making them. But it's honestly not to bad. It fits in more places now comfortably and that is a huge plus. I have only had it for a few weeks so im still learning all the new bells and whistles but for the most part I am pleased.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent phone
on May 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Simplifica y facilita el uso la tecnologia avanza dia a dia mas
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent phone
on May 21, 2026
Posted by: RasGabo
[This review was collected as part of a promotion.] Simplifica y facilita el uso la tecnologia avanza dia a dia mas
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent phone
on May 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Simplifica y facilita el uso la tecnologia avanza dia a dia mas
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful design, powerful everyday upgrade
on May 21, 2026
Posted by: EkTech
[This review was collected as part of a promotion.] I have owned several Samsung phones, including the S23 Ultra, Flip6, and S25 Edge, so I was excited to see how the Galaxy S26 Ultra would compare. After using it, I can honestly say this feels like one of the most complete Samsung devices I have had.
The Cobalt Purple color is beautiful and gives the phone a premium, polished look that feels unique without being too bold. It stands out in a sophisticated way and makes the phone feel even more special.
One of my favorite features is Galaxy AI. It makes the phone feel smarter, more intuitive, and more useful in everyday life. I use my phone for work, school, streaming, photos, and staying organized, so having features that make tasks easier and faster really stands out. I also love the built-in privacy screen option because it adds extra confidence when I am using my phone in public or around other people.
The overall experience feels smooth and refined. The display is bright and immersive, multitasking is effortless, and the camera takes sharp, vibrant photos. What I appreciate most is that the new features feel practical, not just impressive on paper. Samsung did a great job combining style, performance, and innovation into one device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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