Customer reviews from irobotus
iRobot - Roomba Plus 678 Robot Vacuum & Mop Combo + AutoWash Dock, 4X Stronger Suction, AI Navigation - Black
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
17
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for iRobot - Roomba Plus 678 Robot Vacuum & Mop Combo + AutoWash Dock, 4X Stronger Suction, AI Navigation - Black
Customer Rating
4
Amazing helper
on September 29, 2026
Posted by: MichelleR
[This review was collected as part of a promotion.] Set up was easy. It found its cleaning route without any issues. The suction and amount of debris collected were amazing. The vacuum is solid and well built. The design is conveniently size for easy placement. It does require bag replacements. Overall love the product. The price is however over my budget.
(click to see the video)
Written by a customer while visiting irobotus
Customer Rating
5
Awesome
on September 29, 2026
Posted by: IssacC
[This review was collected as part of a promotion.] I am new to these roomba devices. Initial setup and installation was simple and straight forward. I had to download the roomba app and follow the instructions for a firmware update. The roomba itself created a map of my home and detailed the differences between bedrooms and living room.
Written by a customer while visiting irobotus
Customer Rating
5
Making daily cleaning easy!
on September 28, 2026
Posted by: DonnaS
[This review was collected as part of a promotion.] I have had roombas and shark robots in the past but this one is the absolute best. The fact that it maps the rooms and can vacuum and then mop each room and then go on to the next is incredible. I have two kids at home and they are constantly spilling food and drinks on the floor. This makes it easy to set a schedule for it to run at night and first thing in the morning. Set up is super easy and it’s nice and heavy duty. I love hearing it empty the bin and the mopping works great. I emptied the tank today and the water was so grey but I was so happy that it mopped the dirty floors. It’s perfect for daily cleaning. I’ll still have to deep clean and move furniture but for a busy working mom and dad, this helps make life so much easier and cleaning the spills easy! I don’t worry so much about the mess cause my roomba will get it while I’m sleeping!
Written by a customer while visiting irobotus
Customer Rating
5
You wanted a maid, you got a Roomba! 😂🧹
on September 28, 2026
Posted by: JeremyB
[This review was collected as part of a promotion.] It took me a little while to get used to the Roomba Plus 678 Combo, but overall, I’ve really enjoyed having it around. Setup was pretty easy—you just remove the packaging, attach the brush, fill the water tank, and plug in the dock. The only part that gave me a little trouble was having to switch my Wi-Fi to 2.4 GHz to connect it to the app.
Once it was set up, I had fun exploring all of the features. The app lets you create maps, set cleaning zones and no-go zones, and even add information about pets and household members. I really like how it usually recognizes objects in its way and cleans around them. It did manage to suck up my phone charger once, but thankfully I was able to get it back out!
The cleaning and suction have been great, and the AutoWash dock makes everything much more convenient. I also really like that I don’t have to constantly empty or maintain it after every cleaning.
And of course, I had to take this picture because I was told, “I want a maid!” 😂 So I said, “You wanted a maid, you got one!” Honestly, having a little robot help keep the floors clean isn't a bad deal! 😆
(click to see the video)
Written by a customer while visiting irobotus