Customer reviews from irobotus
iRobot - Roomba Plus 678 Robot Vacuum & Mop Combo + AutoWash Dock, 4X Stronger Suction, AI Navigation - Black
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
17
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for iRobot - Roomba Plus 678 Robot Vacuum & Mop Combo + AutoWash Dock, 4X Stronger Suction, AI Navigation - Black
Customer Rating
4
Impressed
on October 25, 2026
Posted by: ElisabethS
[This review was collected as part of a promotion.] I was initially skeptical about the Roomba as I had a couple of the very early models that I ended up getting rid of as they were very loud and kept getting stuck. I should not have worried. This is a far more advanced machine that I have been impressed with after using for a few weeks.
I have two dogs and keeping the floors clean is a job in itself. I was excited that this Roomba both vacuumed and mopped and did its own self cleaning (one thing I hate about my upright mopping vacuum is cleaning it). There are tanks for clean and dirty water and the debris that is vacuumed up is moved to a vacuum bag when the machine docks and the rollers are cleaned with hot water. I do empty the dirty water after use even though you don’t have to.
Setting up the machine was very easy and it comes with an extra bag, duster attachment, and filter. Eventually I will have to buy new filters/bags and the cleaning solution, but likely not for a while. My house is kind of a minefield so the mapping that the machine generated (the first time you use it you have it map your house so it can delineate rooms which you can then select to be vacuumed, mopped, or both) is confusing but I’ve now figured it out. I only use it controlled by the app and I don’t really know how to use it without the app. I haven’t set up any routines yet but it looks pretty easy.
It seems pretty thorough when it sweeps and the sweeper attachment extends out for corners and edges and seems to work really well. Obviously due to its size it can’t get into every crevice, such as between the toilet and the wall, but otherwise it can get a lot of places. I don’t know how effective it is on my shag rug but it tries (I wish there was the ability to tell it not to vacuum on rugs but there isn’t). Most of my floors are bamboo and tile and it does well on those. It has good sensors and has only gotten stuck once. The marketing says that it uses extra time on stains but I haven’t noticed this yet.
The downsides (and why it gets 4 instead of 5 stars) are that it doesn’t always clean everything (see picture of stain it bypassed three times until I ended up cleaning it up - it is near where I have the dock so it may not have gotten mapped, although it did sweep there), I did get a couple errors already (mop cleaning error which I rectified by making sure the vacuum and the tanks were solidly in place - I’m still not sure what caused it, I wish it would say), it has a large footprint for the dock, and it does take a while to do a sweep than vacuum (definitely longer than I would take but also I don’t have to do it so that is nice).
Overall I’m happy with this and it is keeping my floors clean if I run it every other day.
I included a picture of my bathroom floor that one of my dogs had decided to use as his bed when it was hot - before and after.
Written by a customer while visiting irobotus
Customer Rating
5
Easy set up
on October 19, 2026
Posted by: RowenaS
[This review was collected as part of a promotion.] The iRobot Roomba Plus 678 Combo is absolutely perfect. We have carpet, tiles, and hardwood floors throughout and it did such a great job vacuuming and mopping. It was easy to set up and get it started right out of the box. I love how the app gives you the status of all the parts making maintenance so easy.
Written by a customer while visiting irobotus
Customer Rating
5
Worth the investment
on October 19, 2026
Posted by: SamB
[This review was collected as part of a promotion.] I have been using the robot vacuum for almost a month to clean my main floor home. I have set to daily vacuum once a day and mop the floors three times a week.
My household consists of two adults 1 toddler and two medium sized dogs.
So far the vacuum has performed amazing and helps maintain my floors clean especially in our busy home. The vacuum does require to fill and dispense the clean/dirty water for mopping but it’s such a small task for this workhorse.
The setup and app are very user friendly. The app notifies you for all the routines and gives you reminders to make sure proper maintenance is done to the vacuum.
Overall it’s a robot vacuum worth the investment.
My household consists of two adults 1 toddler and two medium sized dogs.
So far the vacuum has performed amazing and helps maintain my floors clean especially in our busy home. The vacuum does require to fill and dispense the clean/dirty water for mopping but it’s such a small task for this workhorse.
The setup and app are very user friendly. The app notifies you for all the routines and gives you reminders to make sure proper maintenance is done to the vacuum.
Overall it’s a robot vacuum worth the investment.
Written by a customer while visiting irobotus
Customer Rating
5
Amazing robot vacuum!
on October 14, 2026
Posted by: JanetM
[This review was collected as part of a promotion.] Now this is what I’m talking about when I say I want a do-it-all robot vacuum! This is a completely hands-free device, which is the most important thing for me when it comes to robotic vacuums. Not only does it vacuum, it also mops, and then it cleans the mop head on its own and dries it, so you don’t even have to take it apart to clean. The performance is excellent. It even has the ability to sense dirtier spots and can scrub and vacuum harder in those areas. It comes with both a clean water tank and a dirty water tank, and both last a significant amount of time. I love that you can connect this to your smart home. I’m able to run it whenever and wherever I am. You also can use the app to run this and create programs. Overall, I’m highly impressed and I absolutely love this robot vacuum!
Written by a customer while visiting irobotus
Customer Rating
5
Handy little thing!!!
on October 14, 2026
Posted by: AngelP
[This review was collected as part of a promotion.] Thanks to Influenster & iRobot for sending me out their Roomba Plus Combo Robot & Autowash Dock complimentary in exchange for my honest review. This Roomba has made such a huge difference. Just daily the floors are clean and spotless which I love especially during the winter months with everyone tracking leaves in. It works magically it gets all the areas and surfaces. And I love that the dock cleans it! Who would’ve thought technology would be so advanced. It can handle everything so far that’s been on our floors. It holds the charge really well which is a plus! Our puppy loves to chase it around too haha!
Written by a customer while visiting irobotus
Customer Rating
5
Great
on October 11, 2026
Posted by: PamelaS
[This review was collected as part of a promotion.] Great for helping multitasking while cleaning. Easy to use. The app is easy to install. Battery lasts long.. great product overall. Highly recommend
Written by a customer while visiting irobotus
Customer Rating
5
iRobot Roomba Combo j9+ Robot Vacuum & Mop with Clean Base Auto-Fill Dock
on October 10, 2026
Posted by: LeidyL
[This review was collected as part of a promotion.] Since I don’t have much time for cleaning, this robot vacuum has made a big difference in my daily routine. I can start cleaning from anywhere using the app, which is super convenient when I’m busy. I love that it avoids obstacles instead of constantly bumping into everything, and it even cleans my rugs. Since I got it, I’ve been able to keep my house much cleaner and more organized without spending so much time on it. Honestly, it’s been such a great help for my home!
(click to see the video)
Written by a customer while visiting irobotus
Customer Rating
5
Easy way to keep floors clean
on October 8, 2026
Posted by: BritannyS
[This review was collected as part of a promotion.] I am loving this product so far! The set up was easy, charged quickly. I have mainly hardwood floors with some area rugs and it transitions to both with ease. Much quieter than I anticipated and seems to navigate better than the Roomba's I remember. Doesn't keep hitting into corners and seems very intuitive with where items are which I anticipate helps keep it durable and last longer. The floor mapping is a nice touch as well. I love that I can go to bed, turn it on from the app, and wake up with clean floors.
(click to see the video)
Written by a customer while visiting irobotus