Customer reviews from philips.com
Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Average customer rating
4.2 out of 5
4.2
(446 Reviews)
Open Ratings Snapshot
Rating breakdown 446 reviews
5 Stars
265
4 Stars
92
3 Stars
43
2 Stars
20
1 Star
26
83%of customers recommend this product. 
(
214 out of 258
)
Best Buy Privacy Policy
Customer Reviews for Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Customer Rating
5 out of 5
5
great shave
on August 5, 2026
Posted by: johneward
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] By far the best electric shaver I have owned. I have a thick beard, and this razor has no problem giving me a smoother comfortable shave. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
The shaver or the app is not very good.
on August 4, 2026
Posted by: Lobwedge
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the shaver for less than 4 months. The manual says the shaving heads should be replaced every 3 years. I am using their app for shaving performance and it is currently telling me I have only 16% of shaving head left. Either my heads are deteriorating at a much more rapid rate than they should, or it is a terrible app.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, August 4, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue.

Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare.

Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon!

Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
on August 3, 2026
Posted by: JBozz
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used several shavers over the years, but the i9000 X9001/91 Wet&Dry Electric Shaver with SenseIQ is truly in a league of its own. From the very first use, the difference was night and day. It provides a remarkably close shave with zero pulling or tugging, gliding effortlessly across the skin.
Whether using it wet or dry, the comfort and precision are outstanding. If you are looking for a smooth, high-performance shaver that delivers flawless results every time, this is worth every penny. Easily the best razor I’ve ever owned.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Super shaver
on August 2, 2026
Posted by: Bentwood
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very quiet, shaves as close as a bladed shaver. Great product.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great shaver
on August 2, 2026
Posted by: TX user
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is much faster and smoother than my old whale. Love it
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Would buy again worth it
on August 1, 2026
Posted by: Cornland
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome shave love the cleaner it makes the shaver run so good
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Self cleaning
on July 31, 2026
Posted by: Chisho
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it and practical, nice that it can clean by itself also the battery life is great
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
comfort
on July 29, 2026
Posted by: kozz
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am glad you have contacted me. I have a question on the boxit states you can get a 5 year warrenty on the razor. How do I get this.
I have been a user of Norelco before you had the Santa riding the blades in snow. After all of the models including the 9000,series this is the BEST one I have owned. The blades cuts through the hair like butter, the razor shaves quick and quite The best is the design with the trimer attached too the razor like the ones 25 years ago
Written by a customer while visiting philips.com
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