[This review was collected as part of a promotion.] Turning the razor upside down is how I used to trim my eyebrows. Now, it goes into cleaning mode. The square shaped heads are still awkward.
[This review was collected as part of a promotion.] This was the worst shaver I have bought for my husband
Response from philips.comBy Alexandros, Global 247, October 23, 2026
Hello,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the shaver did not meet your expectations. That’s certainly not the experience we want for our customers, and we understand how frustrating this must be.
Feel free to reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention — we’re here to help.
[This review was collected as part of a promotion.] Best electric shave I’ve ever had! Specs almost identical to the 9,000 model. Great shave and a great value!
While this razor gives one of the best shaves ever, for a Nortel razor, the pip-up trimmer is pretty useless for squaring off sideburns or evening up a mustache. Not sure if it’s the increased motor speed/oscillations but it doesn’t trim.