Customer reviews from philips.com
Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Average customer rating
4.2
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
265
4 Stars
92
3 Stars
43
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
214 out of
258)
Customer Reviews for Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Posted by: CAJUNBOY#1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] GREAT PRODUCT, EASY TO USE,GIVES CLOSE SHAVE, BEST SHAVER I HAVE EVER HAD
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Altonnh11
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was pleasantly surprised what a great shave I got! I’ve owned at least 10 Norelco shavers in the past and I’ve been very happy with everyone, this shaver is state of the art!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Head keeps coming off
on August 22, 2022
Posted by: TucRon
Gender:Male
Like the shave, Like the Razor overall. I've had a Norelco most of my life. Never had a problem. Got this one for Christmas last year. No matter how lightly I hold it, the head often just comes off. So Frustrating and been putting up with it for too long. Wish Phillips would help. Just going try something else. I miss the old design...Lasted forever.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 24, 2022
Hi TucRon,
Thank you for sharing your feedback with us. although we are happy to have you with us for so long, we are sorry to hear that you have been having issues with your current shaver. We would love to see if we can help you with this. Would you mind reaching out to us via social media so we can have a closer look at your issue? We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Hope to speak to you soon
Kind regards,
Thank you for sharing your feedback with us. although we are happy to have you with us for so long, we are sorry to hear that you have been having issues with your current shaver. We would love to see if we can help you with this. Would you mind reaching out to us via social media so we can have a closer look at your issue? We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Hope to speak to you soon
Kind regards,
Written by a customer while visiting philips.com
Posted by: Zataya
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like close save but the clipper onn the back of the shaver us useless. I had your old shave that had clipper that pulled out and was excellent. Your older shavers were better quality as well. What happend to Philips product quality? I want the old philips shavers back please.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
A Pretty Good Shaver!
on August 13, 2022
Posted by: Josephus2
Gender:Male
My rating is 3 Stars. Philips Norelco is my favorite of all other brands and I've had 4 Philips and 3-4 other brands but always return to Norelco. This time I had originally bought a model 9450 which I loved but decided to turn it back in during its trial period and replaced it with a S9502 in order to get the pop-up trimmer and the attached heads. I should have returned it during its trial period but kept thinking, based on multiple very good reviews, that I'd ultimately get used to it. I haven't and wish I had the 9450 back. I.e. It was much faster, shaved closer, and worked much more effectively around my upper lip and nose that the 9502. The 9450 was, unquestionably, THE best electric shaver I've ever owned. I'm just hoping that when I get ready to replace the 9502, the 9450 is still available. I realize, based upon the many positive reviews, that I'm in a minority and would, therefore, recommend the 9502 after explaining my concerns.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, August 15, 2022
Hi,
Thanks for your review regarding our Norelco S9502 Shaver. We are proud to be your first choice when it comes to shavers, but really sorry to hear the S9502 is not holding up, how disappointing. With this model we suggest using the narrow sides of the shaving unit to shave in hard-to-reach areas such as along
your jawline and under your nose. You can also use the trimmer under your
nose. Regarding the performance, kindly fully charge the shaver for 1 hour and try again. Check also that the device has been cleaned thoroughly, as hair or debris stuck in the device will interfere with how it shaves, you can find useful information in this video: https://youtu.be/mRwDyeOR2tI
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for your review regarding our Norelco S9502 Shaver. We are proud to be your first choice when it comes to shavers, but really sorry to hear the S9502 is not holding up, how disappointing. With this model we suggest using the narrow sides of the shaving unit to shave in hard-to-reach areas such as along
your jawline and under your nose. You can also use the trimmer under your
nose. Regarding the performance, kindly fully charge the shaver for 1 hour and try again. Check also that the device has been cleaned thoroughly, as hair or debris stuck in the device will interfere with how it shaves, you can find useful information in this video: https://youtu.be/mRwDyeOR2tI
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Mistertexan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hard to get close to my nose area with the guards.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Heyzeus
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Recently upgraded to the 9000 Series shaver after having an older model for about 10 years. What a difference!! Best shave in less time. Closer, smoother, with less chaffing than before. I waited too long for a good shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Healthwriter
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Close, comfortable shave, lots of good features for cleaning, maintenance, and travel, and great to use for wet or dry shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com