Customer reviews from philips.com
Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Average customer rating
4.2
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
265
4 Stars
92
3 Stars
43
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
214 out of
258)
Customer Reviews for Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Posted by: Bootsie
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does not deliver the results that I want or anticipated when I researched the product. The edger does not
Perform on my side burns and the nasal unit is hit or miss on my ears and nasal passages.
Perform on my side burns and the nasal unit is hit or miss on my ears and nasal passages.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, September 9, 2026
Hello!
Thank you for taking the time to share your feedback. We're sorry to hear that the Shaver Series 8000 did not deliver the results you expected based on your research. We understand how disappointing it can be when features such as the precision trimmer and nose trimmer attachment do not perform as anticipated, especially when you're looking for a complete grooming solution. This is not the experience we want for our customers, and we'd like the opportunity to look into this further and see how we can help.
Please reach out to us through Facebook or Instagram (@Philips), or on X (@PhilipsCare). If you do not use social media, you can also contact us via our support page. We look forward to assisting you.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your feedback. We're sorry to hear that the Shaver Series 8000 did not deliver the results you expected based on your research. We understand how disappointing it can be when features such as the precision trimmer and nose trimmer attachment do not perform as anticipated, especially when you're looking for a complete grooming solution. This is not the experience we want for our customers, and we'd like the opportunity to look into this further and see how we can help.
Please reach out to us through Facebook or Instagram (@Philips), or on X (@PhilipsCare). If you do not use social media, you can also contact us via our support page. We look forward to assisting you.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: toobie
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Long time product improved with age, trusted brand proven track record
Written by a customer while visiting philips.com
Customer Rating
2
on September 2, 2026
Posted by: Dkcuser
It’s alright shaver for the sides but had to do multiple time for the chin and on the neck. The gentle motion is not doing anything for the corners. For the price it should do much better
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, September 3, 2026
Hello,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the shaver did not provide the shaving performance you expected, particularly around the chin and neck areas. We understand how frustrating it can be to make multiple passes and still not achieve the desired results, especially for a product in this price range.
We’d like to look into this further and see how we can help improve your experience. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback — it helps us improve.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the shaver did not provide the shaving performance you expected, particularly around the chin and neck areas. We understand how frustrating it can be to make multiple passes and still not achieve the desired results, especially for a product in this price range.
We’d like to look into this further and see how we can help improve your experience. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback — it helps us improve.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
quieter and easer on the skin than previous Braun.
on August 27, 2026
Posted by: postbeard
Verified Purchase:Yes
[This review was collected as part of a promotion.] quieter and easer on the skin than previous Braun.
Written by a customer while visiting philips.com
Posted by: Bfjk
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pretty good shave not as close as a blade I shave dry
Written by a customer while visiting philips.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very poor quality. It stopped working after few days of use. How do I get replacement
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, August 25, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare.
Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon!
Best regards, Philips Consumer Care
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare.
Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon!
Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Dmagic
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The razor cuts you skin. Causes a lot of irritation. Even cause some bleeding. Made a terrible mistake with this.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, August 27, 2026
Hello,
Thank you for taking the time to share your experience with us. We’re very sorry to hear that the razor caused irritation, cuts, and even bleeding. That’s certainly not the comfortable shaving experience we want for our customers, and we understand how disappointing and frustrating this must be.
We’d like to look into this further and better understand what happened so we can assist you. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention — we’re here to help.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your experience with us. We’re very sorry to hear that the razor caused irritation, cuts, and even bleeding. That’s certainly not the comfortable shaving experience we want for our customers, and we understand how disappointing and frustrating this must be.
We’d like to look into this further and better understand what happened so we can assist you. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention — we’re here to help.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Edgar23
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's made my life a little easier, the shave is a comfortable shave, wet or dry. And I LOVE how the cleaning is automated with this cleaning pod. It's remarkable to watch the whole process through the Philips app on my iPhone.
Written by a customer while visiting philips.com