Customer reviews from philips.com
Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Average customer rating
4.2
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
265
4 Stars
92
3 Stars
43
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
214 out of
258)
Customer Reviews for Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Posted by: djm9
Verified Purchase:Yes
[This review was collected as part of a promotion.] The finest electric razor I have ever used! Easy cleaning, smooth cutting
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: ZipZoom
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very satisfied with smoothness of shave and ease of charging.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Soooo much better than the last one I used...
on January 11, 2025
Posted by: RAES48
Verified Purchase:Yes
[This review was collected as part of a promotion.] LOVE LOVE LOVE this new shaver, is soooo much better than the last one I used. It actually gives a close shave, no stubble... even with new heads the last one never gave a close shave like this one!!!
Written by a customer while visiting philips.com
Customer Rating
5
Outstanding Shaver Smooth, Efficient, and Reliable
on January 10, 2025
Posted by: Mbry
Verified Purchase:Yes
[This review was collected as part of a promotion.] I couldn’t be more impressed with the Philips 29502 shaver! This device delivers an exceptionally smooth and comfortable shave every time, leaving my skin feeling soft and irritation-free. The build quality is top-notch, with a sleek, ergonomic design that feels great in hand and ensures precise control.
The battery life is phenomenal—I can go weeks without charging, even with daily use. Plus, the shaver charges quickly, so you’re never left waiting. Cleaning is a breeze with its easy-to-detach parts, and it’s remarkably quiet during operation.
What really sets this shaver apart is how effortlessly it handles both wet and dry shaving, making it perfect for my busy routine. The cutting performance is stellar, even on thicker hair, thanks to its powerful motor and sharp blades.
If you’re looking for a premium shaving experience, the Philips 29502 is worth every penny. Highly recommended for anyone who values comfort, convenience, and quality. Five stars all the way!
Written by a customer while visiting philips.com
Posted by: Mechanicsburg
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought two of these. One for my son and me. I have been a loyal Norelco customer since the ‘70’s. This unit is not nearly as good as my old Norelco. If I could have purchased new OEM replacement blades for my old unit I would not have needed to buy thus. I have tried several and they are all terrible. I’m guessing that is planned obsolescence on your part. I will not buy new blades for this shaver. I would rather switch to a competitor.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 13, 2025
Hi there,
We sincerely appreciate your loyalty to Norelco over the years and understand your disappointment with the performance of your new shaver.
We aim to provide high-quality products and are sorry to hear that this shaver did not meet your expectations. Your feedback is important to us, and we want to ensure you have the best possible experience with our products. If you have specific concerns or suggestions about the new shaver, we would love to hear more details to share with our product development team.
If there is anything we can do to address the issues you've encountered, please reach out to our customer support team. You can contact us via social media on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), and X (https://twitter.com/PhilipsCare). If social media isn’t convenient for you, you can also get in touch through our [support page](https://www.usa.philips.com/c-w/support-home/support-contact-page).
We hope to restore your confidence in our products and continue to serve you in the future.
Best regards,
Philips Consumer Care
We sincerely appreciate your loyalty to Norelco over the years and understand your disappointment with the performance of your new shaver.
We aim to provide high-quality products and are sorry to hear that this shaver did not meet your expectations. Your feedback is important to us, and we want to ensure you have the best possible experience with our products. If you have specific concerns or suggestions about the new shaver, we would love to hear more details to share with our product development team.
If there is anything we can do to address the issues you've encountered, please reach out to our customer support team. You can contact us via social media on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), and X (https://twitter.com/PhilipsCare). If social media isn’t convenient for you, you can also get in touch through our [support page](https://www.usa.philips.com/c-w/support-home/support-contact-page).
We hope to restore your confidence in our products and continue to serve you in the future.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: “Marvelous”
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have continuously used a Norelco shaver from the time I began shaving as a young boy. I am now almost 82 years old. This model gives the best shaving experience ever!! Close and very comfortable.
Written by a customer while visiting philips.com
Posted by: Unhappyuser12345
Verified Purchase:Yes
[This review was collected as part of a promotion.] Square off heads make for uncomfortable shave. Old shaver was better but Phillips quit supporting that model by replacing replacement heads with inferior heads.
Response from philips.comBy Maria Gabrielyan, Philips consumer care, January 9, 2025
Hi,
Thank you for sharing your feedback with us. We always aim to improve based on feedback like yours. Your Philips shaver is designed to be gentle on your skin, but for best results, cleanse and exfoliate regularly, use a moisturizer daily, and give your skin 21 days to adjust to a new shaver.
If this doesn't improve your experience with the shaver, please reach out to us. If you have any additional questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry if you don't use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We always aim to improve based on feedback like yours. Your Philips shaver is designed to be gentle on your skin, but for best results, cleanse and exfoliate regularly, use a moisturizer daily, and give your skin 21 days to adjust to a new shaver.
If this doesn't improve your experience with the shaver, please reach out to us. If you have any additional questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry if you don't use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: DB 52
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This model I just bought get me the best shave. Over the years I have purchased other models, but none have been as good as this one
I would recommend this to a friend!
Written by a customer while visiting philips.com