Customer reviews from philips.com
Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Average customer rating
4.2
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
265
4 Stars
92
3 Stars
43
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
214 out of
258)
Customer Reviews for Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Posted by: super hog
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super close shave as good as gillette blade razor and it is easy to clean
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Missouri
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] best electric razor I have ever used. Exceeded my expections.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Weak and time consuming for good shave
on September 13, 2026
Posted by: Sacky
Takes forever, weak, and over engineered. Not to mention the app is unnecessary and clearly exists to harvest data.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, September 14, 2026
Hello Sacky,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the Shaver Series 8000 did not meet your expectations and that you found the shaving process time-consuming and the performance lacking. We understand how disappointing it can be when a premium product doesn’t deliver the experience you were hoping for.
We also appreciate your comments regarding the app and overall design. Feedback like yours is valuable to us and helps us better understand our customers’ preferences and expectations.
We’d like to look into your experience further and see how we can help. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it helps us improve.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the Shaver Series 8000 did not meet your expectations and that you found the shaving process time-consuming and the performance lacking. We understand how disappointing it can be when a premium product doesn’t deliver the experience you were hoping for.
We also appreciate your comments regarding the app and overall design. Feedback like yours is valuable to us and helps us better understand our customers’ preferences and expectations.
We’d like to look into your experience further and see how we can help. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it helps us improve.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Datcha
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this one to replace the same model I had for years, but this one may be a lemon.
The blade set as a hard time closing
The battery does not seem to remain charged as long as the previous one
The blade set as a hard time closing
The battery does not seem to remain charged as long as the previous one
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Ciono
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had to return my first purchase of this item because after a few usages the razors would shut off several times until I just had to start it over several times before it would reset? The shave was good when it worked!
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, September 15, 2026
Hello,
Thank you for taking the time to share your experience with us. We’re sorry to hear that you had to return your first shaver due to it shutting off repeatedly after only a few uses. We understand how frustrating it can be when a product performs well at times but then becomes unreliable during regular use.
This is certainly not the experience we want for our customers, and we appreciate you bringing this to our attention. We’d like to look into this further and see how we can help.
When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback — it helps us improve.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your experience with us. We’re sorry to hear that you had to return your first shaver due to it shutting off repeatedly after only a few uses. We understand how frustrating it can be when a product performs well at times but then becomes unreliable during regular use.
This is certainly not the experience we want for our customers, and we appreciate you bringing this to our attention. We’d like to look into this further and see how we can help.
When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback — it helps us improve.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: why is this necessary
Verified Purchase:Yes
[This review was collected as part of a promotion.] This shaver works extremely well. The only reason I did not give 5 stars is the charging station is not quite solid enough. It is too easy for the shaver to tip over while charging.
Written by a customer while visiting philips.com
Posted by: 6Antdoog5
Verified Purchase:Yes
[This review was collected as part of a promotion.] is the best shaver I ever owned? and recommended to All my family friends on Facebook, TikTok, and Instagram
Written by a customer while visiting philips.com
Posted by: jrlsc18
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was reluctant to try an electric shaver as my past experiences have not been good. However, I've been blown away with the quality and ease of shave with the 8000. I shave my head and now I get a very close shave in less than half the time with a razor.
Written by a customer while visiting philips.com