Customer reviews from philips.com
Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Average customer rating
4.2
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
265
4 Stars
92
3 Stars
43
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
214 out of
258)
Customer Reviews for Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Posted by: Haystack80
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like my brother told me, will never cut closer than a blade. However, side burn and nose trimmer are excellent. Battery charge, fantastic. Easy clean. I use it twice a week as a pre-shave before blade.
Written by a customer while visiting philips.com
Posted by: Benon
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this razor, the cut is pretty smooth, and the battery life is excellent. The cleaning pod is utterly useless. It doesn't clean like my 8000 series pod. The most useful thing I miss is the drying and how it smelled in the 8000 series. That was an excellent function, and I have no clue why that function was removed.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Turtle 54
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best I ever got with an electric shaver!! I would recommend it to everyone.
Written by a customer while visiting philips.com
Posted by: Roncotx
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Gives a great and close shave. I love the side trimmer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Extremely Loud when shaving. Disappointing.
on May 27, 2025
Posted by: RickWN
Gender:Male
I have had this model ( Philips Norelco Wet & Dry Shaver Series 9000
Shaver 9400) for about 1 1/2 years. It is very loud during brushing. Even at the lowest level! I don’t recommend the 9000 series at all for the price of the product.
Shaver 9400) for about 1 1/2 years. It is very loud during brushing. Even at the lowest level! I don’t recommend the 9000 series at all for the price of the product.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, May 27, 2025
Hello!
Thank you for reaching out and sharing your experience with the Philips Norelco Wet & Dry Shaver Series 9000. We're sorry to hear that you're dealing with excessive noise even though the shaver is new. This model is designed to operate smoothly and quietly, so what you're experiencing is not typical. Please ensure that the shaver is correctly assembled and the protective cover is removed, as these can sometimes affect performance. If the issue persists, we recommend reaching out to us. Your satisfaction is important to us and we are always available to help.
You can reach us on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page.
Best regards,
Philips Consumer Care
Thank you for reaching out and sharing your experience with the Philips Norelco Wet & Dry Shaver Series 9000. We're sorry to hear that you're dealing with excessive noise even though the shaver is new. This model is designed to operate smoothly and quietly, so what you're experiencing is not typical. Please ensure that the shaver is correctly assembled and the protective cover is removed, as these can sometimes affect performance. If the issue persists, we recommend reaching out to us. Your satisfaction is important to us and we are always available to help.
You can reach us on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Marcus P
Verified Purchase:Yes
[This review was collected as part of a promotion.] So much nicer than my old shaver. It was a Phillips/Norelco too, & I'd used it for probably 8 years or more. That one was pulling hairs more & more, so rather than invest in new heads, I figured I'd try an upgrade. Night & day difference. Even 4 day growth is no problem for the new shaver, & it's a much closer shave with no irritation & no more missed spots I have to work at. Quite impressed. Now, if it'll last as long as the last one.............
Written by a customer while visiting philips.com
Posted by: Rkeytec
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] While I absolutely love the razor, my low star rating totally relates to the app. I'm unable to get the razor and the app to talk to each other on a consistent basis. To a point where I've actually removed the app. But I do have a wonderful razor
I would recommend this to a friend!
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 17, 2025
Hi Rkeytec,
We’re truly sorry to hear about the trouble you've had with the App, and thank you bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please reach out to us via Social Media on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use Social Media, you can also get in touch via our contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the trouble you've had with the App, and thank you bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please reach out to us via Social Media on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use Social Media, you can also get in touch via our contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Doober
Verified Purchase:Yes
[This review was collected as part of a promotion.] smooth, no pinching, holds charge well.
Adapts to my face well and easy to clean.
I'm very happy with this shaver.
Adapts to my face well and easy to clean.
I'm very happy with this shaver.
Written by a customer while visiting philips.com