Customer reviews from philips.com
Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Average customer rating
4.2
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
265
4 Stars
92
3 Stars
43
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
214 out of
258)
Customer Reviews for Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Posted by: Charles112
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used this type of razor for over 40 years. I have always purchased the top end of this razor. The 9000 series do not have round heads that float and are easy on the face. These heads have angles that catch on my chin, nose and jaw and in general, are not really comfortable.
Written by a customer while visiting philips.com
Posted by: Coachmeda
Verified Purchase:Yes
[This review was collected as part of a promotion.] Shaver cuts fast, and really cuts smooth. Had a Philips Shaver for 15 years and decided it was time to replace. Sure glad I did, cuts very well and very smooth. Love the recharging stand too. Great quality and great shaver.
Written by a customer while visiting philips.com
Posted by: Fallen Angel
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] it doesn't shave close enough, after aggressive shaving I can still feel stubble on my face. My old foil shaver gave me a LOT closer shave than the i9000.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, July 21, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Nolongeracustomer
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I cannot get a "close" shave. The shaver seems to run slowly and sluggish. I would like an RMA to return the shaver for a full refund.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 17, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Norelco i9000 Shaver and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Norelco i9000 Shaver and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: sjeeps
Verified Purchase:Yes
[This review was collected as part of a promotion.] i just retired my old shaver, i have had this about 1 month and shave everyday, battery has not needed to be recharged yet. it shaves really well, would highly recommend
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Bad product for me.
on July 9, 2025
Posted by: Kodi james
This product is about useless. My 10 year old Norelco base model still shaves better then this 9400 purchased May 29 2025. Maybe I got just a bad product but I've probably owned 5 Norelco's before this and this one just does not shave well. I'm going back to my old razor and threw this one in a draw for someone to inherit when I die.
Response from philips.comBy Philips Consumer Care, July 10, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Norelco Shaver 9400 and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Norelco Shaver 9400 and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Second thoughts concerning another Philip Purchase
on July 8, 2025
Posted by: BentonStark
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am still evaluating the S9502 Shaver. I am getting a mixed shave experience with this razor. It does not give me an adequate shave each time I use it. I usually have to go back over areas to try to end up with a close shave. One certain thing is is the shaving blade is set too far in with metal spacing, so I cannot get close to my nose and other areas of my face. You have to bring the razor into your side burn area to trim the lower portion at the bottom of your side burns. I have spent a lot of money for this razor and the cleaning system to make sure and get the complete experience of this razor. i was wanting to find one that I could depend on for a good shave. I will tell you now that the cleaning system was a waste of my money. I am having to take my blades out to get a proper clean between shaves. I maybe a bit leary of my next Philips purchase, because I was suspecting so much with this razor.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 10, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Norelco Shaver 9400 and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Norelco Shaver 9400 and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Kiwi#2
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very smooth, complete shave. Quite a close shave. No nicks.
I would recommend this to a friend!
Written by a customer while visiting philips.com