[This review was collected as part of a promotion.] This Model S9502 was proided as a waranty replacement for my previous model; however, except for the first week or two of use it has some of the identical problems such as inability to cut hairs on the upper lip or close to the nose which have an irregular growth patterns. Knowing of these problems with my previous model I was hoping that Philips would provide a replacement shaver that could overcome these issues, but this was not the case.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, October 21, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] I had previously been using a Braun shaver and had never tried any type of rotary. I have a tough beard and use electric shavers on my "lazy days", using a blade most of the time. I was pleasantly surprised by this shaver. It gives me a smooth, gentle, and close shave, almost as close as a blade, but without the hassle of lathering up and all of the work that goes with that.
[This review was collected as part of a promotion.] Shaver Series 8000 is the best electric shaver I have ever had so far. It delivers a very close shave, especially on the neck area, whereon hair grows in random directions, and where I had to reshave with a mechanical razor after my previous electric shaver. Philips works very quietly without waking up any of my relatives on early mornings and chops stubble into tiny particles (like a pulverizer) due to sharp razors and high speeds.
[This review was collected as part of a promotion.] Smooth, clean shave and less noisy. Longer battery life. 7th model of Philip electric shaver in last 15 years. I love Philip shavers.
[This review was collected as part of a promotion.] I’ve been using a Norelco razor for about 50 years. I did use a Braun for a year or so but quickly returned to the Norelco. I’m 77 years old and this is my least favorite razor of them all. The shave is not as close as my last two. I don’t like the squared off shaver head and I prefer the 9000 series trimmer as opposed to the pop-out trimmer.