[This review was collected as part of a promotion.] For the money spent, I have been disappointed. I’m having to go over some of the same spots four and five times or just use a completely different razor to finish. I would like a refund honestly.
[This review was collected as part of a promotion.] Large and clunky. Does a decent shave job, but has problems in tight crevices. Charging would be simpler with just a chord, no stand. The cleaning station is a space hog And pretty worthless.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, December 24, 2025
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
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[This review was collected as part of a promotion.] I have had Phillips/Norelco shavers for many years. I loved all. This new shaves is different. The first time I used it, I did so like I always do with my old shaves and ended up burning my upper and lower lip. This told me this shaver is VERY different. I know now not to shave using as much force as I had been use to. Since that first experience I have had no other problems. This shaver is bigger and a little heavier. Again it took me a bit to get use to it. I like this shaver now that I have used it for awhile. I recommend it and plan many years of use with it.
[This review was collected as part of a promotion.] This is greatest shaver I have ever owned. Easy to use and clean. Only problem was my plug in charger failed at 9 months and I requested a new one. The one sent does not fit the charger port.
[This review was collected as part of a promotion.] I like the smoothies and quietness of the shaver. It also gives a closer shave than my previous Braun noisy shaver.
[This review was collected as part of a promotion.] Excellent nice close shave. Easy to clean. trimmer attached. A big step up from my previous Philips shaver. Charges quickly. Like than the cleaner runs off of the shaver rather than electric plug. Tutorial on the app was helpful. Shape of head allows to get close to edges of mustache and other areas.