Customer reviews from philips.com
Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Average customer rating
4.2
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
265
4 Stars
92
3 Stars
43
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
214 out of
258)
Customer Reviews for Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Posted by: Cjkn
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great for emergency use when you can't shave with a razor. Like if your in the hospital or traveling. Otherwise it works OK. Gets pretty close but takes a very long time.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: MSal0908
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shaver does provide a close shave but even after the 21 day "break-in" period I find that it will grab and pull enough to fell the pain.
Written by a customer while visiting philips.com
Posted by: citi
Verified Purchase:Yes
[This review was collected as part of a promotion.] cannot connect to wifi. Have attempted many times.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, January 27, 2026
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Nice features but hard to get a close shave.
on January 25, 2026
Posted by: So-so Shave
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used a Braun for years. I was hoping that the Phillips razer would give me a little closer shave. It does not. I will probably go back to Braun.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Skunk monkey
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is by far the best electric shaver I’ve used in my 30+ years of shaving. Shaves very close without irritation. However, the nose trimmer does not do a good job - needs to be redesigned. For that item, I’ve deducted a star.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: LT USN Surface Warfare
Verified Purchase:Yes
[This review was collected as part of a promotion.] Still getting used to powered razor. Better, closer shave than unit I trie3d previously. Generally pleased and inpressed. Haven't mastered getting close just under my nose. But face and neck good otherwise.
Written by a customer while visiting philips.com
Customer Rating
5
All the features and functionality are awesome
on January 22, 2026
Posted by: Sambi6
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love it easy to use and care is awesome. Clean shave every time
Written by a customer while visiting philips.com
Customer Rating
4
Great shaver - Maybe Not Ideal If You Have a Beard
on January 21, 2026
Posted by: Zuul329
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It always tells me I'm shaving wrong! I recently had a "chin strap" to go along with my beard and I shaved it when I got this shaver; figured for the time being it'd be easier to shave most of my face in one go without having to edge against that jaw line of facial hair. This shaver leaves my skin smooth as can be; I'm really impressed with it. It has built in sensors and connects to a phone app I rarely use, but on the device itself it indicates whether you're "doing it wrong" and not using the circular motion recommended, as well as overall time use (not too much or it could irritate!) and whether it needs to be cleaned. It does have issues when shaving against a line, for example the bottom of my new sideburns - you really have to get it in there and rub it around a lot to get it to grab those stubborn ones. It can be used wet or dry. I haven't tried using it wet (in the shower) yet but I don't know if I will, since my face requires some navigation to shave around my beard and all, but I'll try it at some point I'm sure. Oh and this thing is super quiet you can barely tell it's on while it's running! I'm going to go practice my technique - I don't want my shaver to be mad at me!
I would recommend this to a friend!
Written by a customer while visiting philips.com