[This review was collected as part of a promotion.] I had my old Phillips/Norelco shaver for years. Hard to find replacement blades and they were so expensive, just about the same cost to buy a new shaver. Really wish I didn't. This new one is loud, clunky and very hard to use. Hard to get into tight places like under the nose. My shave time has actually increased because this NEW one doesn't work any where close to the old one. I'm stuck with a far inferior shaver. I'm 60 days in and despite the "break-in" period, it still isn't very good.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 17, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] I’m very happy with this razor, I get a nice close shave in no time at all. The blades do not follow the contours of my face as smoothly as my old shaver and it took me a few times to figure how best to work around this.
[This review was collected as part of a promotion.] Excellent shave with smooth transition between contours. Most importantly to myself is that I can shave face, neck and head with ease.
[This review was collected as part of a promotion.] The shaver is better than the last model, I like the trimmer as part of the haver and also like the nose trimer head. Also the attachments from the last model still fit the new model. I don't really understand the necessity for the cleaning paraphernalia. Not really useful. I just run the shaver head under the warm water and it's basically clean. Using a USB plug could be an issue if I did not already have a USB charging brick, but I guess everyone has a few of those around. I am installing an outlet with USB charging ports to make things easier.
[This review was collected as part of a promotion.] Go my entire life I have always used a razor to shave with , about 1 1/2 years I was just n an accident and a family member gave me a Philosophy ps Norelco series 6000 to try . The new razor sat on my dresser for a while but after trying it , I learned to love it and definitely did not miss cutting up my face with that pro-glide . I decided to buy a which I assumed would be a better razor and purchased a 9400. I do like it but honestly I really can’t tell the difference between the 6000 or the 9400 .
[This review was collected as part of a promotion.] This is the finest electric razor I have ever owned. It cuts beautifully and is super easy to clean and maintain. After 50 years of using electric razors I finally have one that is truly outstanding.