Customer reviews from philips.com
Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Average customer rating
4.2 out of 5
4.2
(446 Reviews)
Open Ratings Snapshot
Rating breakdown 446 reviews
5 Stars
265
4 Stars
92
3 Stars
43
2 Stars
20
1 Star
26
83%of customers recommend this product. 
(
214 out of 258
)
Best Buy Privacy Policy
Customer Reviews for Philips Norelco - Shaver 8000 Wet & Dry Rechargeable Electric Shaver with SenseIQ, Quick Clean Pod and Nose Trimmer - Ink Black
Customer Rating
3 out of 5
3
on May 17, 2026
Posted by: Vish01
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Functionality is the same as for the earlier models but the price is much higher.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Love the poop up head
on May 13, 2026
Posted by: Knob
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the shaver! Takes me a third of time to shave compared to my last shaver!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
There is nothing good about this product
on May 12, 2026
Posted by: Doradog
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have purchased 2 Philips Norelco razor kits and they are awful. Skin has an uneven shave and the ear/nose trimmers to not work AT ALL.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, May 12, 2026
Hello!

We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. We hope to speak to you soon!

Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
I would not buy this item again
on May 12, 2026
Posted by: Razor 1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Shaves very good. The razor does not glide well. My old 9000 was much better. This new razor also stop working often when turn sideways, this is very very annoying. I'm sorry I just didn't buy new blades for my old 9000.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
It is working good in last 1.5 months
on May 12, 2026
Posted by: sca@0144
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Started using since 30th March 2026. It is almost 1.5 month. Till now it is satisfactory. Please let me know how long it will work....
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
The product is very quiet running.
on May 10, 2026
Posted by: Chilly Beany
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I considered the reviews that others have given and I agree with the people that have given such good reviews of this product. It is a fantastic shaver in so many ways. I thoroughly enjoy using it. I am very glad that I purchased it because it out shines other razors I have had.
I would recommend this to a friend!
User submitted photo
User submitted photo
User submitted photo
User submitted photo
User submitted photo
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
not sure of your suggested answer.
on May 8, 2026
Posted by: old5
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The comfort with the design of the rotor heads is uncomfortable moving around the face and also causes problems at points of the face and neck areas.
My previous 5000 model caused no problems like I have with this i9000.
The closer shave with pressure sensing is better than previous 5000.
I don't think this new i9000 is as good as the 5000.
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Just OK
on May 7, 2026
Posted by: Jtp05
Meh, don’t think it’s worth the price. Takes a while to shave my face and doesn’t feel that powerful. Creates razor burn more than some cheaper products I’ve had before
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, May 11, 2026
Hello!

We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help.
We hope to speak to you soon!

Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
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