[This review was collected as part of a promotion.] I have purchased 2 Philips Norelco razor kits and they are awful. Skin has an uneven shave and the ear/nose trimmers to not work AT ALL.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, May 12, 2026
Hello!
We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. We hope to speak to you soon!
[This review was collected as part of a promotion.] Shaves very good. The razor does not glide well. My old 9000 was much better. This new razor also stop working often when turn sideways, this is very very annoying. I'm sorry I just didn't buy new blades for my old 9000.
[This review was collected as part of a promotion.] Started using since 30th March 2026. It is almost 1.5 month. Till now it is satisfactory. Please let me know how long it will work....
[This review was collected as part of a promotion.] I considered the reviews that others have given and I agree with the people that have given such good reviews of this product. It is a fantastic shaver in so many ways. I thoroughly enjoy using it. I am very glad that I purchased it because it out shines other razors I have had.
[This review was collected as part of a promotion.] The comfort with the design of the rotor heads is uncomfortable moving around the face and also causes problems at points of the face and neck areas. My previous 5000 model caused no problems like I have with this i9000. The closer shave with pressure sensing is better than previous 5000. I don't think this new i9000 is as good as the 5000.
Meh, don’t think it’s worth the price. Takes a while to shave my face and doesn’t feel that powerful. Creates razor burn more than some cheaper products I’ve had before
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, May 11, 2026
Hello!
We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. We hope to speak to you soon!