Customer reviews from sharkninja.com
Shark - Refurbished Excellent - PowerPro Flex Pet Cordless Vacuum - White
Average customer rating
4.3
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
90
4 Stars
13
3 Stars
9
2 Stars
8
1 Star
8
52%of customers recommend this product.
(
22 out of
42)
Customer Reviews for Shark - Refurbished Excellent - PowerPro Flex Pet Cordless Vacuum - White
Customer Rating
5
First vacuum that works great on washable rugs!
on November 25, 2025
Posted by: Spotless
Gender:Female
My house has always been full of big shedding dogs. I had purchased 2 rainbow vacuums in the past 20 years that were priced just as much as a Honda civic, they work well on carpets but not on bare floors. I have purchased many other good brand vacuums that never lasted for more than one year with one catching on fire while in use. I switched to shark about 7 years ago & just had to replace my cordless shark to this cordless shark. The old one was still working but my mom broke a handle on it so it was time. I switched to all washable rugs & this vacuum works the best on those rugs, it does not suck them in or scrunch them up, it adjusts to the rugs texture & bare floors. All others including the old shark were a pain to vacuum the washable rugs. This is by far the best shark I owned. Also battery lasts longer & I bought a spare battery so I can do the entire house at once.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Long Lasting Battery
on November 17, 2025
Posted by: House Cleaner 1
I had previously purchased a battery operated vacuum but the battery charge ran out before I finished vacuuming our 2,00 0 square foot home so I sent it back. The Shark PowerPro completely vacuums the whole house with power left over. Not only that, but the battery disconnects from the vacuum so that if necessary a replacement battery could be connected while the first battery is charging.
Written by a customer while visiting sharkninja.com
Customer Rating
5
on November 16, 2025
Posted by: Artblue
Gender:Male
It’s a good product, very light and strong engine that vacuum all the dirt from floor and carpets and it’s pretty quiet I really like it worth for the price durable product
Written by a customer while visiting sharkninja.com
Customer Rating
4
Where Has This Vacuum Been All My Life?
on November 14, 2025
Posted by: marymakesbears
from San Diego, CA
Gender:Female
Where has this been all my life? I've used Shark upright vacuums for years that are,of course, wonderful. But the big vacuums are heavy, cumbersome, and, of course, tied to an electrical cord that limits movement. This cordless vacuum is a fraction of the weight and moves like a dream. Plus the hinged handle lets me get under tables and bookcases that are way, way to big to move. I'll keep my full fledged Shark vacuums for heavy duty cleaning but the PowerPro Flex is now my go-to cleaning choice.
Written by a customer while visiting sharkninja.com
Customer Rating
4
A decent vacuum with some drawbacks
on October 21, 2025
Posted by: Carmafrog12
Pros; lightweight, picks up dust, dirt and debris decently, charges easily. The flex handle for under furniture is easy and works well.
Cons; the handle is uncomfortable. The angle which I hold the vacuum makes the weight rest on my hand so I keep trying to readjust my grip. It’s like it was designed for a taller person with a larger hand. I’m 5’6” and have pretty average to large hands. The other con is emptying and putting the canister back on after emptying it. It is difficult to empty- either you need to remove it manually with your hand or there is dust all over the place and you need to vacuum all around the trash. Putting the canister back on should be much easier, I keep thinking there is a certain trick that makes it easy and quick so I keep trying to figure that out, but I have yet to discover it. I’ve probably emptied the canister 3 dozen times at this point and I am starting to dread it because it is not intuitive at all. Pro; the flex feature to vacuum under furniture is the BEST!
I am reviewing the shark powerpro reveal plus
I am reviewing the shark powerpro reveal plus
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fantastic purchase
on October 15, 2025
Posted by: Joduck
from Frostburg MD
Gender:Female
Works great on my floors . The suction power is unbelievable
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great lightweight vacuum
on October 15, 2025
Posted by: Cpboop
from Queens NY
Gender:Female
Only have this vacuum a short while and actually look forward to using it!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Picks up pretty good
on October 11, 2025
Posted by: Betty 65
from Florida
Gender:Female
I bought a few weeks ago it works fine but the battery doesn't last long enough to vacuum more than 1 room at a time and it's top heavy doesn't quite get close enough to the.base board still have use the wand or sweep along the wall.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, October 14, 2025
Hi Betty,
Thank you for sharing your experience with the PowerPro Flex Reveal Plus. We’re glad to hear it’s working well overall, but we’re sorry to learn that the battery life and design haven’t fully met your expectations.
We understand how important it is for your vacuum to be both powerful and convenient to use throughout your home. Your feedback about the battery performance and handle design is incredibly valuable, and we’ll be sure to share it with our product development team as we continue to improve our products.
If you haven’t already, we’d love to connect with you directly to see how we can help. Please reach out to our Customer Care team by phone at 1-855-427-5127, we’re here to assist and ensure you get the best experience possible with your Shark.
Sincerely,
Shark Clean US
Thank you for sharing your experience with the PowerPro Flex Reveal Plus. We’re glad to hear it’s working well overall, but we’re sorry to learn that the battery life and design haven’t fully met your expectations.
We understand how important it is for your vacuum to be both powerful and convenient to use throughout your home. Your feedback about the battery performance and handle design is incredibly valuable, and we’ll be sure to share it with our product development team as we continue to improve our products.
If you haven’t already, we’d love to connect with you directly to see how we can help. Please reach out to our Customer Care team by phone at 1-855-427-5127, we’re here to assist and ensure you get the best experience possible with your Shark.
Sincerely,
Shark Clean US
Written by a customer while visiting sharkninja.com