I was excited for these headphones, especially in my favorite color, yet was disappointed in the noise cancelling feature. The only way to cancel noise is to turn up the volume very high, which hurts my ears. I expected much higher quality for $400 headphones.
Response from bose.comBy Bose, Customer Support, February 4, 2025
Hi Angel. Thank you for your post. The combination of active and passive noise reduction technologies in your headphones is designed to block out most sounds but may not block out everything. You may still hear higher-pitched sounds like sirens and even human voices, although the volume of these sounds should be dramatically reduced. If you feel you are not getting any noise reduction with your headphones, here are a few steps you can try. https://bose.life/4fOwCYp. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU. Marvin - Customer Support
Love these. Use them every day. Have a broken bone in my foot. They keep peace in the family while I watch videos on my phone and they don't have to listen.
I'm not happy with my 2nd pair of headphones only one ear pieces works on the right no sound out of the left one
Response from bose.comBy Bose, Customer Support, February 3, 2025
I'm sorry to hear that only one side of your QuietComfort Headphones is producing audio! Test the headphones via both Bluetooth and cable, to be sure it isn't a cable-only issue. If the problem is coming up in both instances, please reach out to your local support team, who will be happy to troubleshoot in full with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
I got these for Christmas after practically begging for them and wow they have exceeded my expectations. They are so comfortable that I don't get a headache and my ears don't hurt after hours of wearing them, and the aware/quiet mode is so helpful for this stay at home mom