Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,334 Reviews)
Rating breakdown 1,334 reviews
5 Stars
1,020
4 Stars
166
3 Stars
72
2 Stars
38
1 Star
38
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
5
great product
on October 25, 2026
Posted by: marlo
Gender:Male
Length of ownership:1 month
super comfortable, crystal clear sound. great purchase
Written by a customer while visiting bose.com
Customer Rating
5
Buy Them
on October 24, 2026
Posted by: Charp
Gender:Female
Length of ownership:1 month
This is actually my second pair just like this. My old pair got an upgrade after 4 years of new ear pads and went to my son. These headphones are amazing. So comfy, love the choice of noise cancellation! Top tier!
Written by a customer while visiting bose.com
Customer Rating
2
Bad Software
on October 24, 2026
Posted by: Unhappy Camper
Gender:Female
Length of ownership:1 month
The headphones work, but after I installed the software app, my phone was messed up and my phone would not longer link to my car's navigation system. What a mess I had to fix! You need to make this better.
Response from bose.comBy Customer Support, October 24, 2026
Hi, thank you for taking the time to share your honest feedback with us. We’d love the opportunity to learn more about your experience and see how we can make things right.
For the best support, please reach out to us directly through this link: https://bose.life/4z9N7I8 so our team can assist you in exploring possible solutions to your issue and ensure you’re getting the best performance from your Bose product.
Rein - Customer Support
For the best support, please reach out to us directly through this link: https://bose.life/4z9N7I8 so our team can assist you in exploring possible solutions to your issue and ensure you’re getting the best performance from your Bose product.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love the sound
on October 24, 2026
Posted by: Woody
Gender:Male
Length of ownership:1 week
Best and easiest headphone out there for clarity and ease of use
Written by a customer while visiting bose.com
Customer Rating
3
Feels cheaply made
on October 24, 2026
Posted by: Kristopher
Gender:Male
Length of ownership:1 month
Long time Bose consumer- have had many Bose products and still use them for the past 20+ years. But this headphones feel plasticky and made of Low quality plastic. I miss the old build quality.
Response from bose.comBy Customer Support, October 24, 2026
Hey Kristopher, thank you for taking the time to share your feedback and for being a loyal Bose customer. We truly appreciate your long-standing support and the trust you've placed in our products over the years. We're sorry to hear that the QuietComfort Headphones did not meet your expectations in terms of build quality and feel. At Bose, we continuously work to deliver products that balance comfort, durability, and performance, and we value feedback like yours as it helps us improve future experiences.
If you ever have any issues or need assistance with your Bose products, our support team is here to help. You can reach out to them using this support link: https://bose.life/47z0SUD to ensure you get the best possible experience from headphones.
Klariss - Customer Support
If you ever have any issues or need assistance with your Bose products, our support team is here to help. You can reach out to them using this support link: https://bose.life/47z0SUD to ensure you get the best possible experience from headphones.
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on October 22, 2026
Posted by: Codysmom
This is the third pair I have purchased over the years. Last pair held up ok. Had to replace the ear cups 2 times and after the head pad started to fall apart it was time to replace the set. Wish the pad could hold up better, but I do use them a lot.
Written by a customer while visiting bose.com
Customer Rating
3
highs or lows, but not both at once
on October 21, 2026
Posted by: Stevo
Gender:Male
Length of ownership:1 year or longer
Hi Folks,
Well, I have bought headphones: Bose QuietComfort. My "used" QuietComfort still sounds great, but I figured that the new QuietComforts are improved etc. Sad to be sure, the new QuietComfort is disappointing given that either bass or treble is "on", and that's the problem: press the "bass button" button and thick bass with little hearing of treble: thin and w'out harmonic bass. I went back to my previous headphones. I figured that an upgrade of QuietComfort took place: not so. And the new headphones with what have very strong balance and power are just too expensive,
Maybe Next Time,
Best,
Steve Laitz
Maybe Next Time,
Best,
Steve Laitz
Response from bose.comBy Customer Support, October 21, 2026
Hi Steve, Thank you for reaching out and sharing your honest feedback. We are sincerely sorry to hear that your new QuietComfort Headphones have brought disappointment with the bass and treble. Rather than relying on the single-button preset boosts, you can fully customize your sound signature in the Bose App you may use this helpful article to resolve the issue with your headphones:
https://bose.life/4zPoeS3
Gem - Customer Support
https://bose.life/4zPoeS3
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Not quite as expected
on October 4, 2026
Posted by: Yukon Ho
Gender:Male
Length of ownership:1 month
Not as good as I expected. Did tons of research before landing on these. I ultimately decided on comfort, which is fine but not as comfortable as expected. Maybe they need to break in? Nose cancelling is quite a bit less than I expected also. I knew they weren't the highest rated for NC, but still below expectations. I do love the physical buttons over swipe and I love the green, maybe the comfort and NC will grow on me.
Response from bose.comBy Customer Support, October 5, 2026
Hi, thank you for sharing your feedback with the Bose QuietComfort Headphones. We're sorry they haven't quite met your expectations so far.
We appreciate that you chose them after doing plenty of research and that you're enjoying features like the physical buttons and the color. The QuietComfort Headphones are designed to deliver all-day comfort, rich audio, and adjustable noise cancellation, but we understand that comfort and noise-cancelling performance can feel different from person to person.
Should you need further help with the Bose QuietComfort Headphones, don't hesitate to contact our support team. We're here on hand, ready to help make sure you're getting the most out of your speakers. Reach us at https://bose.life/4hf9eX5
Rein - Customer Support
We appreciate that you chose them after doing plenty of research and that you're enjoying features like the physical buttons and the color. The QuietComfort Headphones are designed to deliver all-day comfort, rich audio, and adjustable noise cancellation, but we understand that comfort and noise-cancelling performance can feel different from person to person.
Should you need further help with the Bose QuietComfort Headphones, don't hesitate to contact our support team. We're here on hand, ready to help make sure you're getting the most out of your speakers. Reach us at https://bose.life/4hf9eX5
Rein - Customer Support
Written by a customer while visiting bose.com