Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,068 Reviews)
Rating breakdown 4,068 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
106
1 Star
117
78%of customers recommend this product.
(
652 out of
837)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
Great watch
on August 4, 2025
Posted by: Kimmy2
[This review was collected as part of a promotion.] I love my Galaxy 7 Watch i have many models of the galaxy watch and love that the 7 is faster and that you can have its own phone line so you dont have to always carry your phone too. I like that the galaxy watch 7 also has Samsung AI and that I can have my wallet on my watch and use tap to pay and also track my steps and heart rate and my sleep.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A watch that's more than a watch
on August 4, 2025
Posted by: Robzilla
[This review was collected as part of a promotion.] I had an older model and stopped using it. I bought the 7 as an upgrade and it has far outshined my old watch. The battery life is incredible and the watch is easy to set up and use. It has so many awesome features and no need for a tracker for steps. Hands down Samsung makes the greatest products out there!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch is loaded with features.
on August 4, 2025
Posted by: Fmeyersnyc
[This review was collected as part of a promotion.] Watch is great for monitoring my blood pressure and other health information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart watch ever
on August 4, 2025
Posted by: NeatAmI
[This review was collected as part of a promotion.] Compared to the previous smart watch brand that I had for about 8 years, I've had my Galaxy 7 for about 2 weeks and I REALLY like it. It holds its battery life for a long time. The font can be large. It connects to my phone and other devices seamlessly. I like all the customization features. I haven't even checked out all it can do! I'm looking to trying to trying Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has great features
on August 4, 2025
Posted by: Pinkie44200
[This review was collected as part of a promotion.] The galaxy watch comes in handle at work with all the features. No regrets on buying this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart watch
on August 4, 2025
Posted by: crtide13
[This review was collected as part of a promotion.] I got the watch to be able to receive my texts and emails but have been pleasantly surprised how many times I have used to to answer phone calls. The calls are always very clear and no problems on either end with the clarity of the call.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is truly amazing.
on August 4, 2025
Posted by: Michael
[This review was collected as part of a promotion.] You can actually upload the data from your watch directly to your doctor office. It sends your EKG your your blood pressure everything. This is an awesome watch for on the go as well you can answer your phone calls on your wrist. You can control your music all right there while your phone stays in your pocket. Definitely suggest this product to anyone. And the Galaxy AI is right there on your wrist to help you with anything you need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product overall good build quality
on August 4, 2025
Posted by: Smartwatchesare4everyone
[This review was collected as part of a promotion.] What it is missing is a possible cellular feature that does not REQUIRE wifi whenever I have to use it, which is pretty common for all of these smart watches. Overall, it is a sleeker design compared to Apple watch and looks like an actual watch! A very smart design in general, just the cellular feature that's missing where it won't do anything else unless its connected to the wifi.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Good day Smartwatchesare4everyone,
Thanks for sharing your experience using the Samsung Galaxy Watch7 with us. Your feedback is valued as we improve the functionality of our product line. The Galaxy Watch7 LTE does not require a Wi-Fi connection in order to use its cellular capabilities. While it can connect to Wi-Fi, the LTE functionality allows it to connect to a mobile network independently for calls, texts, and data, even when not near your phone or a Wi-Fi network. Without having more information available regarding what you may be experiencing with your connectivity and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support for further assistance with troubleshooting your connectivity. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Activate LTE service for your Samsung Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003298/
Problems with call and text messages on your Samsung smart watch (LTE)
https://www.samsung.com/us/support/troubleshooting/TSG01003245/
Thanks for sharing your experience using the Samsung Galaxy Watch7 with us. Your feedback is valued as we improve the functionality of our product line. The Galaxy Watch7 LTE does not require a Wi-Fi connection in order to use its cellular capabilities. While it can connect to Wi-Fi, the LTE functionality allows it to connect to a mobile network independently for calls, texts, and data, even when not near your phone or a Wi-Fi network. Without having more information available regarding what you may be experiencing with your connectivity and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support for further assistance with troubleshooting your connectivity. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Activate LTE service for your Samsung Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003298/
Problems with call and text messages on your Samsung smart watch (LTE)
https://www.samsung.com/us/support/troubleshooting/TSG01003245/
Written by a customer while visiting Samsung US