Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,068 Reviews)
Rating breakdown 4,068 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
106
1 Star
117
78%of customers recommend this product.
(
652 out of
837)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
Massive upgrade!
on July 24, 2024
Posted by: Tyler H
from Venice florida
Expertise:Expert
I recently upgraded from the Galaxy Watch 6 to the Galaxy Watch 7, and I must say, I am thoroughly impressed with the improvements. The performance and battery life of the Watch 7 are significantly better than its predecessor. If you are considering an upgrade, I highly recommend it. The new features and enhancements make it well worth the investment.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Watch
on July 24, 2024
Posted by: SlickShope10
[This review was collected as part of a promotion.] This is an amazing smartwatch. The first thing I noticed was how fast the watch runs. It has been flawless in that regard. I'm coming from a Galaxy Watch 5 and this feels much faster. I love that Samsung AI is going to be giving me health advice. The energy score is so in-depth that I feel like an AI doctor has been giving me health reports. I pre-ordered the 44mm green LTE for myself and the 40mm cream Bluetooth for my wife. Everything from voice to text, calls, internet, and YouTube works simply amazingly!! Oh, and the free extra band for pre-ordering is incredible. I got the athleisure band in silver and orange, and it seems like a great band for work and outdoor activities. Speaking of bands, the green one it comes with is my favorite Samsung band yet. I'm a very happy Samsung customer. I use my Watch 7 with an Ultra 24 and Buds 2 Pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery life on 40mm.
on July 24, 2024
Posted by: Chris
from TX
40mm battery life is disgusting. 8 hours with power saving on is a joke. How on earth can you with a straight face, tell customers this thing will last 60 hours on batter saver when it can't last the night? We also ordered a 44mm and it's been great. Avoid the 40mm.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, July 24, 2024
Your honest feedback is greatly appreciated, Chris. Our goal is to provide our valued customers with the best service and products possible. We noticed you were reaching out about the Watch7. Samsung offers a 12-month limited warranty for manufacturer defects through Samsung Care. We also offer an additional warranty for eligible devices through Samsung Care+. Please refer to the link below for instructions on how to troubleshoot this. If this persists after doing so, please reach out to us at Samsung Support so that we can further assist you. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)
Design
5
Features
5
Performance
5
Value
5