Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,068 Reviews)
Rating breakdown 4,068 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
106
1 Star
117
78%of customers recommend this product.
(
652 out of
837)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
Great everyday tech companion
on July 26, 2024
Posted by: Galaxyglam
[This review was collected as part of a promotion.] The Galaxy watch 7 is a wonderful gadget to own. It gives an all round assistant throughout the day. Starting from tracking your health stats to assisting in responding to notifications. The health tracking is so great, gives close to accurate figures, always keeping to up to date in terms of health. The Galaxy AI in this device is so smooth. The auto reply promts are so helpful that I use my usage of phones for responding has drastically reduced. I would definitely recommend this product for anyone with keen interest on tracking their workout routines and prioritizing their health goals.
Value
5
Written by a customer while visiting Samsung US
Posted by: Crash
Verified Purchase:Yes
This is a fantastic watch with style and functionality. It replaced my Galaxy 5 Watch with more innovations.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Khine Khine Myint
from Yorba Linda, CA
Expertise:Intermediate
Verified Purchase:Yes
I love it. The cream color is amazing. I couldn't believe I own it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kasi
from Salt Lake City
Expertise:Beginner
Verified Purchase:Yes
I really love the features. Auto detecting the walk another stuff. Battery does die very fast. Battery lasts only a day
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, September 12, 2024
We appreciate you taking the time to share your feedback, Kasi. Our goal is to provide the best experience for our customers. We see that you reached out to share your thoughts on the Galaxy Watch7. It's great to see that you love the exciting features that the Watch7 offers. We hate to see that you've experienced a shortened battery life on your Watch7. If this is still your experience, we recommend making sure that your watch is up to date with the latest software updates available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Also, make sure to click the link attached for other options that should help enhance your Watch7's battery life. If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Seffner FL
Expertise:Intermediate
Verified Purchase:Yes
It's just awesome. I am mesmerized by the features and battery life. I am glad I upgraded.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Evelyn K
from Connecticut, USA
Expertise:Intermediate
Verified Purchase:Yes
Love the watch so far, its been an beyond noticable upgrade over fitbit products ive used. My only point of contention is that i wish the battery was a bit longer, but i suppose thats the sacrifice for so much active monitoring.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Stephanie
from Texas
Expertise:Expert
Verified Purchase:Yes
I upgraded my galaxy 4 watch with the galaxy 7. I absolutely love it!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Frank
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Battery lasts 10-12 hours with most features off and very little use. Support told me to reset, which did not help.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 7, 2024
Thank you for reaching out, Frank. We appreciate you taking the time to share your feedback on the Watch7. The new 3nm processor in the Galaxy Watch7 supercharges your daily routine with its lightning-fast performance. This innovative processor allows you to seamlessly switch from checking the weather to tracking your workouts, providing a smooth and efficient user experience. Moreover, the advanced 3nm technology optimizes battery life, ensuring long-lasting power to keep up with your active lifestyle. With the Galaxy Watch7, you can stay connected, track your fitness goals, and enjoy extended battery life, making it the perfect companion for your everyday adventures. If you are still experiencing shorter battery life, we recommend making sure your watch is up to date with the latest software available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this continues to be your experience after updating, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US