Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,068 Reviews)
Rating breakdown 4,068 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
106
1 Star
117
78%of customers recommend this product.
(
652 out of
837)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Dilmara
from Orlando, FL
Expertise:Expert
Verified Purchase:Yes
My first impression upon opening the packaging of the Galaxy Watch7 was very good. The design is elegant and the Cream color is pleasant, although I chose this color due to a lack of more feminine options like Rose Gold, which I would have preferred. Additionally, I noticed that the band options are somewhat limited, which was a downside for me.
The initial setup of the watch was extremely easy. Pairing with my devices was quick and hassle-free. So far, I have been using the Galaxy Watch7 primarily as a watch and to view notifications, which helps me avoid the need to pick up my phone frequently. I am also monitoring my sleep, and this feature has been very useful.
Fortunately, I have not encountered any difficulties using the watch. However, the battery life is still under evaluation, but it seems to run out a bit quickly. The performance of the Wi-Fi and Bluetooth has been very satisfactory, with no connectivity issues.
While I haven't noticed any specific feature that stands out as particularly innovative or useful, I am pleased with the overall functionality of the watch. I don't feel the lack of any specific feature, which is a good sign that the watch meets my needs well.
In terms of cost-benefit, I rate the Galaxy Watch7 as a great choice. I got a very good trade-in deal with my Watch 5, which made acquiring the Watch7 an excellent option for me. If not for the trade-in, I would probably have continued with the Watch 5, as it was also a great device.
Overall, I am satisfied with the Galaxy Watch7 40mm Cream Wi-Fi/Bluetooth and would recommend it to anyone looking for an efficient smartwatch with good value for money.
The initial setup of the watch was extremely easy. Pairing with my devices was quick and hassle-free. So far, I have been using the Galaxy Watch7 primarily as a watch and to view notifications, which helps me avoid the need to pick up my phone frequently. I am also monitoring my sleep, and this feature has been very useful.
Fortunately, I have not encountered any difficulties using the watch. However, the battery life is still under evaluation, but it seems to run out a bit quickly. The performance of the Wi-Fi and Bluetooth has been very satisfactory, with no connectivity issues.
While I haven't noticed any specific feature that stands out as particularly innovative or useful, I am pleased with the overall functionality of the watch. I don't feel the lack of any specific feature, which is a good sign that the watch meets my needs well.
In terms of cost-benefit, I rate the Galaxy Watch7 as a great choice. I got a very good trade-in deal with my Watch 5, which made acquiring the Watch7 an excellent option for me. If not for the trade-in, I would probably have continued with the Watch 5, as it was also a great device.
Overall, I am satisfied with the Galaxy Watch7 40mm Cream Wi-Fi/Bluetooth and would recommend it to anyone looking for an efficient smartwatch with good value for money.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Tom I
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Really like it, battery lasts almost 2 days, enjoy new features
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
AWFUL battery life
on July 26, 2024
Posted by: TimE
from Cheyenne, WY
Expertise:Expert
This is the 4th generation of Galaxy watch I have owned. Truly regret upgrading to the 7. AWFUL battery life. Fully charged in the am, need to charge it again mid-day and if I want to use it all night for sleep features I have to charge it again before bed. The watch doesn't seem nearly as substantial as the 6 and I have lost the rotating bezel feature I really liked.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
2
Value
3
Response from Samsung USBy R&R Team, July 26, 2024
Hi Tim! Thanks for taking the time to leave us your feedback, Tim. We see that you were reaching out to us regarding your Watch7. We recommend checking out the link attached to provide you with options that should help you optimize your battery life. If this continues, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
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smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
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smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Posted by: veroniks
Verified Purchase:Yes
bad battery life. worse then watch 4. otherwise no visible changes at all.
Response from Samsung USBy R&R Team, July 26, 2024
Thank you for providing your honest feedback. We always aim to offer the best service possible for our valued customers. It appears that you are inquiring about your Watch7. We understand how important it is for your device to long battery life. We recommend performing a diagnostic on your battery. If your watch is paired with a Samsung phone, you can use Samsung Members to conduct a diagnostic on your watch battery. If it passes the test, it means the battery is in good condition. We will also provide a link that offers additional options to help extend your battery life. If this continues, reach out to us at Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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Written by a customer while visiting Samsung US
Customer Rating
5
Well Done, Samsung!
on July 26, 2024
Posted by: Eric
Expertise:Expert
Traded in my Watch5 40mm for this Watch7 44mm. Overall extremely pleased; the new design combined with the fabric band make it so comfortable to wear. I haven't quite gotten the chance to delve into some of the newer features of this generation, but gestures like the "Double Pinch" to answer calls or interact with notifications is a cool feature. Same with the "Shake to Dismiss" feature that lets you dismiss notifications and phone calls. Being the 44mm size, it does take some getting used to; if you bent your wrist to far up the watch will dig into the skin which is not very comfortable. Battery life is decent; more than 24-hours later it still has 53%, but I wonder how much power will be consumed during things like workout tracking and music streaming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Clip
Verified Purchase:Yes
Watch 7 is nice watch. Restored my watch 6 backup and everything worked great. Currently waiting for battery to optimize over next week. Seems better than watch 6 speed wise.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Murfreesboro, tn
Expertise:Intermediate
Verified Purchase:Yes
Good watch but poor battery life.
Need to charge twice a day.
Need to charge twice a day.
Features
2
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, September 12, 2024
We appreciate you taking the time to reach out to us, Maulik. Your feedback is greatly invaluable to us. We see that you reached out to share your experience with the Galaxy Watch7. The Galaxy Watch7 is designed to supercharge your daily routine with its new 3nm processor. This advanced technology allows you to seamlessly switch from checking the weather to tracking your workouts with lightning speed and efficiency. The 3nm processor also plays a key role in optimizing the battery life of the Galaxy Watch7, ensuring long-lasting power to keep up with your active lifestyle. Whether you're tracking your fitness goals, managing your schedule, or staying connected on the go, the Galaxy Watch7 is equipped to meet your needs. Its intuitive interface and powerful features make it the perfect companion for your daily activities. If you are experiencing shorter battery life, we suggest making sure that your watch is up to date with the latest software version available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. You can also check out the link attached for options that should help enhance your battery life. If you need any further assistance, reach out to us at Samsung Support for more assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Waxahachie, Texas
Expertise:Intermediate
Verified Purchase:Yes
Great watch. Upgraded from 6 to 7 and glad I did. Very happy with the 7.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US