Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,068 Reviews)
Rating breakdown 4,068 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
106
1 Star
117
78%of customers recommend this product.
(
652 out of
837)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Melly
Verified Purchase:Yes
I had the watch 4 and traded it in for this watch 7. Very nice features and good upgrades! I'm a big Samsung fan have had good luck with their products love the health features on the watch!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great up grade..will take some time to get used to
on July 27, 2024
Posted by: Anthony
from Portland Oregon
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from a galaxy 5 pro and had no regrets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SenojS
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
this arrived earlier then i expected...
Battery life is somewhat better - can go a day and a half on a charge which is fine with me -
i would like to know why the bumpers i have from my watch 6 wont fit on my watch 7...
Battery life is somewhat better - can go a day and a half on a charge which is fine with me -
i would like to know why the bumpers i have from my watch 6 wont fit on my watch 7...
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Linda
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
The watch is very nice and it’s taking me time to get used to it's many functions. Some of them are not intuitive so I've been doing a lot of googling which is helpful. I wish it had come in gold and/or rose gold. The "cream" color is basically silver.
My real complaint is the very poor battery life. The battery does not hold up for even 24 hours. I'm going to see if removing some apps, and cleaning up background apps daily will help.
Another concern is its not picking up all steps when I'm on the treadmill.
My real complaint is the very poor battery life. The battery does not hold up for even 24 hours. I'm going to see if removing some apps, and cleaning up background apps daily will help.
Another concern is its not picking up all steps when I'm on the treadmill.
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: TayL
from Orlando FL
Expertise:Intermediate
Verified Purchase:Yes
It is a lot faster than the previous version. It has more features.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anthony
from Sanford
Expertise:Expert
Verified Purchase:Yes
Battery will not stay charge long, even in power saving mode
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R Team, July 28, 2024
We appreciate your candid review, Anthony. We see that you're reaching out to us about the battery on your Watch7. We understand the importance of having your battery last for your devices. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. I will be attaching a link below that will provide you with options to help optimize your battery life. If this persists, reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Suresh
from Austin
Expertise:Expert
Verified Purchase:Yes
Poor battery backup and look and size is good fit.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, July 28, 2024
Hi Suresh. We appreciate you reaching out to us to provide your honest feedback on your Watch7. We see that you are reaching out regarding your battery. There are various reasons why your Galaxy Watch might be experiencing battery drain or have decreased battery life. For instance, certain apps can lead to increased battery consumption. We will be attaching a link below to help you optimize your battery life on your watch. If this persists, contact us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Angela
from Modesto, California
Expertise:Expert
Verified Purchase:Yes
It is more faster than previous one. The wrist band is cute. I am very satisfied with the Galaxy 7 watch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US