Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,068 Reviews)
Rating breakdown 4,068 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
106
1 Star
117
78%of customers recommend this product.
(
652 out of
837)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Pat H
from Charleston, SC
Expertise:Intermediate
Verified Purchase:Yes
Love my new Samsung Smartwatch 7. It has so many more sensors to track my health. The most important feature to me is fall detection. Being a senior who lives alone, this is very important.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mikki
Verified Purchase:Yes
The watch is great, the battery life is horrible. I'm still playing with settings to get the battery to last for the day. I miss the battery life of my active 2 watch.
Response from Samsung USBy R&R Team, September 18, 2024
We appreciate you reaching out to us, Mikki. Your feedback is greatly important as we continue to make improvements. It looks like you reached out to share your thoughts on the Galaxy Watch7. With the Watch7, you can easily respond to texts on the go right on your wrist. Suggested Replies with Galaxy AI analyzes your text conversation and offers simple suggestions for how to answer. We noted your concerns about experiencing a shortened battery life on your watch. If you're still occurring, we suggest making sure that your watch has the latest software version installed. Occasionally, apps may contain bugs that lead to excessive battery usage. Ensure all your apps are up to date for optimal performance. Please refer to the link provided for additional steps to maximize your battery life. If this continues, feel free to contact us at Samsung Support for further assistance. Thank you for being the best part of Samsung! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
5
Incredible upgrade
on July 27, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung Watch 7 has exceeded my expectations! New Sensors and dual GPS are a huge improvement from my Galaxy Watch 4 Classic. The gestures are reliable and improved. The Bixby assistant gets better everyday, AI gives me more and more options Battery life after one week is much better then my old Watch, and... The charging speed is phenomenal! The Sleep Apnea Feature, the AGE tracking are great features. Just knowing I have a Sapphire Glass screen is a relief. I was leery of losing my physical bezel, but the responsiveness of the software bezel with this new processor is Amazing. Very happy with this new Watch 7. The seamless integration with my Samsung Galaxy S23+ makes makes me true believer in everything Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Watch 7 is a smartwatch lovers dream
on July 27, 2024
Posted by: Galaxian333
[This review was collected as part of a promotion.] Hi y'all, i want to start by saying this is the upgrade we've been waiting for. Coming from a Watch 4 I had been using for the last couple years, I'm so impressed with this iteration. The dual GPS technology in here makes it much more accurate than before. The accuracy of the heart rate sensor and readings overall seem much improved. The replies generated by Galaxy AI during messaging is so helpful and getting better with time. It's only been a week but I can't wait to take this thing on runs and hikes. If you want the best smart watch at this price point, the Watch 7 is your answer.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sonu
Verified Purchase:Yes
This new watch is overheating while charging. You can feel it when u wear it.
Response from Samsung USBy R&R Team, July 27, 2024
Thank you for getting in touch with us, Sonu. We appreciate your feedback. It appears that you are inquiring about your Watch7. Whether you are using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have an optimal temperature range for the best performance. While they may feel warm during certain conditions such as charging, this should not impact the device's lifespan or performance. However, if your devices become excessively warm, it could lead to challenges. Please refer to the link below for troubleshooting. If this persists, please contact Samsung Support. - Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/
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https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Posted by: Patrick
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
So far I am loving my watch. Upgraded from the 4. Still kept my 4 as a backup but the 7 has a few more features and the battery life has been great.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Dora
Verified Purchase:Yes
Larger than the watch 6, lies taller
band is bulky and meant for a LARGE person. not enough options for petites
band is bulky and meant for a LARGE person. not enough options for petites
Response from Samsung USBy R&R Team, July 27, 2024
Thank you for providing your honest feedback, Dora. We value the opportunity to hear from you. We see that you were reaching out to let us know about your experience with the Watch7 band. We do offer other bands and sizes that may be a fit for you. If you have any further questions, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable and reliable
on July 27, 2024
Posted by: Prolithe
[This review was collected as part of a promotion.] We have a couple of different samsung devices in our home and have had a amazing experience with each of them. The phones are amazing and the galaxy Ai is just a added bonus. From calling my family back home when on deployment to the smart TV entertaining my younger kids with all their favorite shows... our samsung devices have given us far better experiences than similar devices.
Value
5
Written by a customer while visiting Samsung US