Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,068 Reviews)
Rating breakdown 4,068 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
106
1 Star
117
78%of customers recommend this product.
(
652 out of
837)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Cheryl
Expertise:Intermediate
Verified Purchase:Yes
My only issue with Samsung Health is that the calorie tracking doubles all my inputs so it looks like I'm scarfing my face instead of being conscientious about my food. My weekly numbers are always off even if I exercise and have more output than input. I have the app updated and it dis this even with my older model Watch4. Sadly it didn't correct itself with the Watch7.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Expertise:Expert
Verified Purchase:Yes
So much better than previous watches! This watch does not have any lag like previous watches. It operates very smoothly and fluidly. I've had 3 different previous Samsung watches and this one blows them all away. Absolutely would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Marcus
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Its an absolute unit of a watch. It is much faster than previous watches and it does not lag on notifications like previous watches did. Absolutely glad I upgraded.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill
from Bethlehem PA
Expertise:Expert
Verified Purchase:Yes
The 44mm watch in creme was better than expected in appearance despite the more limited choices in colors and bands. But the under the hood enhancements have been something else. Bigger buttons, more intuitive software, speed, and the new health features are quite interesting and useful. I was not sure that an upgrade might be worth it from my watch 6, but I now feel that it was very much worthwhile. I'm getting one for my wife now!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Christy
from Salt Lake City, UT
Verified Purchase:Yes
I am a big Samsung fan, but this watch was a HUGE disappointment. After a week of giving it a shot I just had to return it. Giving Samsung the benefit of the doubt I received a "dud" but if other users are reporting the same issues, then Buyer Beware. The watch did not hold a charge for more than 12-14 hours at a time. So much for tracking daily steps (or heaven forbid, anything more intense) when you have to take it off in the early evening and sit it on a charger in the middle of the high activity part of your day after work. I hardly got to use it for any of the special features because it just drained the battery even faster. No thank you.
No, I would not recommend this to a friend.
Performance
1
Value
3
Response from Samsung USBy R&R Team, August 2, 2024
Thank you for contacting us, Christy. We noticed that you've reached out to share your experience with the new Watch7. The Watch7 features a new 3nm processor that enhances your daily activities. You can easily switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. If your experience shortened battery life, check out the link attached that provides you with options to help optimize your battery. Samsung offers a 12-month limited manufacturer defect warranty through Samsung Care. If this persists, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Sandy
from Maine
Expertise:Intermediate
Verified Purchase:Yes
This watch is really the best smart watch if have owned. However I had to return it because the trade in part of my order did not transmit it and Samsung basically that was my problem. Without the trade in I couldn't justify the expense. Great watch and lousy policy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I had the Z Fold 3. This is a WOW
on August 1, 2024
Posted by: Alnassiry
[This review was collected as part of a promotion.] First is first. AI is a big step. You can do all possible task without needing the internet. The first time for years. I can do a lot of tasks fun stuff without the need to be entangled. This quanum physics for me.
Not to mention the sleek look of the black color, the awesome look, the upgraded screens and cameras.
I'm telling ya, I'm in love.
Not to mention the sleek look of the black color, the awesome look, the upgraded screens and cameras.
I'm telling ya, I'm in love.
Value
5
Written by a customer while visiting Samsung US
Posted by: Project emerald
from Iowa
Expertise:Expert
Verified Purchase:Yes
Watch came extremely early loved the new features on it and the watch is extremely fast in the 3 days I have owned it the watch has never lagged the battery life lasts well over 2 days in my usage sleep tracking is amazing the interface is awesome I love the double pinch feature and the shake feature the watch is an excellent purchase in my opinion!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US