Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,068 Reviews)
Rating breakdown 4,068 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
106
1 Star
117
78%of customers recommend this product.
(
652 out of
837)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
An upgrade over the Watch6!
on August 2, 2024
Posted by: Alyssa
[This review was collected as part of a promotion.] I love this watch more than the Watch6!
The improved sensors integrate well with my existing Samsung ecosystem setup and have been keeping me on track with sleep and exercise. I like that they're better at automatically tracking workouts and heart rates (which is especially important for me since I have to keep track of my heart rate for medical reasons).
The new athleisure bands also look and feel a lot better than previous editions. They don't shift up and down and they also don't make my wrist sweat beneath the band.
The improved battery life is also more convenient. I've gone from daily charging to charging only every 2 - 3 days (while still having some battery leftover at the end of the day)!
I'd have to say, also, that one of the more underrated features is the Galaxy AI. The ability to respond to texts and calls with messages that sound like me (rather than canned machine-sounding responses) is really nice!
My biggest gripe is definitely that the screen is still somewhat prone to scratches like the Watch6, but that's nothing that a screen protector can't fix.
Overall, though, highly recommend!
Value
5
Written by a customer while visiting Samsung US
Posted by: Amber
Expertise:Intermediate
Verified Purchase:Yes
This is the first time that I've ever received a Samsung product that I am unhappy with. The battery life on this watch is the worst I've ever seen. I understand that there may be an update coming but in the meantime it is hard to work with and I am trying to decide keeping my old watch or the new one but to me. This is extremely poor quality
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy R&R Team, August 2, 2024
We appreciate your candid feedback, Amber. We see that you're reaching out to let us know about your experience with the new Samsung Watch7. Your feedback is appreciated as we continue to make improvements. We've noted your concerns about your watch's battery life. If your Galaxy Watch is experiencing battery drain or decreased battery life, it could be due to several reasons. For instance, certain apps might consume more battery energy. Please refer to the attached link for tips on how to optimize your watch's battery life. If this persists, reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
My second galaxy watch
on August 2, 2024
Posted by: Cj68fold6
[This review was collected as part of a promotion.] The Galaxy Watch 7 impresses with its sleek design and high-quality Super AMOLED display. Available in various sizes and finishes, it combines elegance with functionality. The intuitive interface enhance navigation, while the watch's performance is smooth and responsive, thanks to the latest processor and Wear OS.
Health tracking is a highlight, with advanced sensors for heart rate, ECG, and blood oxygen, plus detailed sleep analysis. Fitness features are extensive, supporting numerous activities with accurate GPS tracking. Battery life is solid, offering 2 days on a single charge, and charging is quick with wireless support.
Connectivity is strong, with Bluetooth, Wi-Fi, and optional LTE, ensuring you stay connected even without your phone. Compatibility is best with Android devices, though it supports iOS to a lesser extent. Voice assistants like Google Assistant and Bixby add convenience, but the watch's higher price might be a consideration for some.
Overall, the Galaxy Watch 7 is a top choice for those seeking a stylish, feature-rich smartwatch with excellent health tracking and performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery Drain👎🏾
on August 2, 2024
Posted by: Tanajo
from Md
Battery doesn't even last a full day. I can not make my step count because I have to charge the watch in the middle of my workout.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
4
Response from Samsung USBy R&R Team, August 2, 2024
We appreciate your feedback, Tanajo. Your feedback is essential to our continued improvements. We see that you are reaching out with concerns over your Watch7 battery life. We offer a 12-month limited manufacturer defect warranty through Samsung Care. We understand how important it is to have a long battery life on your devices as you use our health features such as the step counter. Check out the attached link that should give you options to optimize your battery life. If this continues, reach out to us at Samsung Support.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anthony
from Rochester, New York
Expertise:Expert
Verified Purchase:Yes
I love this watch as much as the Galaxy6 for which I have traded up. I have had every generation of Samsung Galaxy watches and have liked them all. I use this watch primarily for athletics/training and health and fitness tracking. I particularly like the body composition information which keeps me on target and my goals. I like having the updated fitness workout selection, weather at my finger tips (wrist), activity schedules and minute by minute notifications (very helpful when flying).
The only drawback that I see is the "raised" or flushed crystal (unlike the Galaxy6 which is recessed) which is subject to hard incidental strikes and possible chipping as I am pretty hard on my watches. The battery is somewhat smaller (44mm instead of 47mm) and I which will have to be charged more frequently than the Galaxy6. Otherwise, this is a great watch and has served me well. Still learning its uses.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
every health essential in one device
on August 2, 2024
Posted by: Lobster
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Watch 7 for a few weeks now, and it's been a game-changer. This watch has every health essential I need packed into one sleek device. It looks stylish on my wrist and feels comfortable to wear all day.
The health and fitness tracking features are top-notch. From heart rate monitoring to sleep analysis and even blood oxygen levels, it keeps tabs on everything. The fitness tracking is accurate and motivating, helping me stay on top of my goals.
The user interface is intuitive, making it easy to access all the features. Notifications and smart functions work seamlessly with my phone.
Overall, the Samsung Galaxy Watch 7 is a fantastic health companion and smartwatch, combining essential health tracking with great design and functionality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on August 2, 2024
Posted by: heyheyhey
[This review was collected as part of a promotion.] Just upgraded from a galaxy watch 4 so I'm loving it. I like how they don't shove bixby down your throat now. not a fan of Galaxy AI cuz i think it's a gimmick but hey, to each their own, so haven't done anything with that. battery is great lasts 2 days for me. if i work and use it for sleep tracking, it lasts for a day.
Value
5
Written by a customer while visiting Samsung US
Posted by: EMDSR
from Calvert City, KY
Expertise:Expert
Verified Purchase:Yes
Great watch! I like how it monitors my health while I wear it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US